1.What is the Attorney Access Plan?
The LegalZoom Attorney Access Plan is legal protection for your business. You'll pay one low monthly fee and get access to a Provider Law Firm. Your Provider Firm provides you services such as legal consulting, document preparation, and contract review. Plus, enjoy a wide range of discounted attorney services. The Attorney Access Plan is part of LegalZoom's longstanding commitment to make it easy, affordable, and convenient to take care of common legal matters. |
| back to top |
2.How does the Attorney Access Plan work?
LegalZoom Attorney Access Plan members are served by a Provider Law Firm that has been carefully screened and selected. After joining the Attorney Access Plan, you will receive a membership card identifying your Provider Law Firm. To use the plan, simply call your Provider Law Firm directly whenever you have a legal question or problem. Contact your Provider Law Firm to receive legal consultation, have contracts and documents reviewed, engage trial defense services, and much more. Click here for a complete list of coverage benefits. |
| back to top |
3. What kinds of businesses are eligible for the Attorney Access Plan?
All for-profit, private (not publicly-traded) business entities with fewer than 100 employees are eligible to participate in the LegalZoom Attorney Access Plan. However, please note that the Attorney Access Plan is not available in all states. To see if the Attorney Access Plan is available in your state, click here for the Self-Employed Plan or here for the Small Business Plan . |
| back to top |
4. How does the Attorney Access Plan help protect my business?
It is an unfortunate fact that too many entrepreneurs and small business owners learn about legal concerns the hard way, that is, when they are at the wrong end of a legal issue. The LegalZoom Attorney Access Plan can help your business be prepared for any legal issues that may arise. From consultations to debt collection, an Attorney Access Plan membership is a cost-effective way to protect your business and obtain the legal assistance and valuable benefits you need. |
| back to top |
5. What are the differences between the Self Employed Plan and the Small Business Plan ?
Self Employed
The LegalZoom Attorney Access Plan for the Self Employed Plan provides benefits specifically designed for the self-employed individual's needs, as well as a wide array of legal benefits for family issues.
Business services include phone consultations with your Provider Law Firm, contract review, debt collection letters, trial defense and discounted rates for other services. Meanwhile, the personal services included in the plan will help protect your family just as much as your business. The Self Employed Plan covers personal legal issues such as motor vehicle legal services, IRS audit legal services, and last will preparation, as well as the Legal Shield, which provides 24-hour toll-free access to legal assistance in the event you are arrested or detained.
The LegalZoom Attorney Access Plan for the Self Employed covers private companies with up to 8 employees (not including the owner and spouse). Click here to see a full list of Self Employed plan benefits available in your area.
Small Business
The LegalZoom Attorney Access Plan for Small Business answers the legal needs of larger businesses with up to 99 employees. The Provider Law Firm assigned to you essentially acts as in-house counsel for your growing business, assisting you in a wide range of legal aspects. Small Business Plan services include unlimited attorney consultations, trial defense services, a 25% discount on attorney fees above and beyond plan coverage, and professional small business consultation.
All of this is provided at a low monthly rate for business entities with either 1-50 employees or 51-99 employees. Click here to see a full list of Small Business Plan benefits available in your area.
Need help choosing the right plan for your business? Click here to compare the Self Employed plan and the Small Business Plan. |
| back to top |
6. Which Attorney Access Plan is right for me?
Choosing the right LegalZoom Attorney Access Plan is easy. The Attorney Access Plan for the Self Employed covers private companies with up to 8 employees (not including the owner and spouse). This plan also offers coverage for the business owner's family.
The Attorney Access Plan for Small Business is for private companies with fewer than 100 employees. This plan does not include family benefits. However, it has a broader range of attorney services, perfect for small businesses with greater legal needs.
If you're still not sure which plan is for you, click here to answer a few questions and we'll take care of the rest. |
| back to top |
7. My business is growing - can I upgrade my Attorney Access Plan?
Yes. The LegalZoom Attorney Access Plan is designed to grow with your business. As your business changes, so will your legal needs. When that happens, you can upgrade your Attorney Access Plan quickly and easily. Many businesses start with the Self Employed Plan and upgrade to the Small Business Plan later. You can also downgrade your plan if necessary. Just call Customer Service at (866) 395-3425 and one of our associates will be happy to help you. |
| back to top |
8. I already have an attorney - can I still use the Attorney Access Plan?
Many small business owners like you have an attorney or have hired an attorney in the past. With the LegalZoom Attorney Access Plan, you can continue using your attorney when needed, while taking advantage of the Attorney Access Plan to help save money.
For example, let's say that you hire your attorney to send out 5 debt collection letters a month at $25 each for a total cost of $125. With the Attorney Access Plan for Small Business for 1-50 employees, you would pay $75 for a host of legal services that include the debt collection letters as well as access to lawyers experienced in every area of law through your Provider Law Firm. It's like having an entire law firm working for you at a fraction of the cost. You would save $600 per year using your legal plan. In addition, the plan offers a discounted hourly rate for plan members. |
| back to top |
9. Which law firms participate in the Attorney Access Plan?
The LegalZoom Attorney Access Plan provides you with direct, toll-free access to a quality law firm whenever you have a legal need. Your Provider Law Firm gives you access to lawyers experienced in every area of law. In other words, it is a one-stop shop for legal consultation and services. The provider law firm network is the result of over 30 years of experience working with tens of thousands of lawyers across North America.
As an Attorney Access Plan member, you can be assured that your Provider Law Firm:
• Is an established firm
• Is in good standing with their state bar association
• Has a service philosophy consistent with the high standards of LegalZoom
• Understands and empathizes with your legal problems
• Consistently receives "excellent" overall ratings from other members |
| back to top |
10. How do I enroll in the Attorney Access Plan?
You can enroll online and be on your way to affordable small business legal assistance in just a few minutes. Click here to get started. We would also be happy to help you enroll over the phone at (888) 381-8758. |
| back to top |
11. How soon after I join can I begin using the Attorney Access Plan?
You can begin using your LegalZoom Attorney Access Plan one business day after your payment clears. At that time, you will receive email confirmation of your processed order. This email will include your membership number and the name and telephone number of your Provider Law Firm. With this information in hand, you can contact your Provider Law Firm at any time. |
| back to top |
12. I just completed my online registration - what happens next?
You will first receive email notification that your order is being processed. Once your payment clears, you will receive a confirmation of your completed order, typically within one business day. This email will include your membership number and the name and telephone number of your Provider Law Firm.
Within 3-5 business days of your completed order, you will also receive a packet of new member materials. This packet will contain an Attorney Access Plan Membership manual, membership cards, Provider Law Firm contact information, a copy of your contract and a GoSmallBiz.com manual. |
| back to top |
13. How do I access legal assistance through the Attorney Access Plan?
After becoming an Attorney Access Plan member, you will be provided with a membership card that features a toll-free number for your Provider Law Firm. Your Provider Law Firm has been carefully screened and selected. To get legal assistance, simply call your Provider Law Firm directly. |
| back to top |
14. Whom do I call for help with my Attorney Access Plan?
As an Attorney Access Plan member, you can call Customer Service at (866) 395-3425 with questions about plan benefits, when you need Provider Law Firm information, want to upgrade your plan, have a change in address or need to change your payment method. |
| back to top |
15. What if I'm not happy with the level of service I'm receiving from my Provider Law Firm?
If you ever have any comments, suggestions or challenges in working with your Provider Law Firm, call Customer Service at (866) 395-3425. We will work with you to resolve any issues you have in a courteous and efficient manner. |
| back to top |
16. What are my monthly payment options?
Choose to pay your monthly membership fee by credit card or bank draft. |
| back to top |
17. Can I cancel my Attorney Access Plan at any time?
Yes, you can cancel your plan at any time. |
| back to top |
18. What is GoSmallBiz.com and how does it work in conjunction with the Attorney Access Plan?
GoSmallBiz.com is one of the largest portals of small business information on the Internet. GoSmallBiz.com helps small business owners like you by providing the business consulting, resources and services needed to help run and grow your businesses.
When you enroll in the LegalZoom Attorney Access Plan, you immediately become entitled to the consulting services offered by GoSmallBiz.com. After your membership is activated, you can submit your business questions and concerns to the GoSmallBiz consultants through the GoSmallBiz.com website. The GoSmallBiz consultants will then spend up to one hour investigating your issue before returning an email response to you by the following business day. Additionally, hundreds of legal documents and forms are available through the Legal section of GoSmallBiz.com. You can tailor these documents to meet your needs and then forward them to your Provider Law Firm for review. |
| back to top |
19. What is LegalZoom's relationship with Pre-Paid Legal Services and GoSmallBiz.com?
The LegalZoom Attorney Access Plan is provided by Pre-Paid Legal Services, a publicly-traded company (NYSE: PPD) and a pioneer in the North American legal plan industry. They have been providing access to quality legal services at cost-effective rates since 1972. GoSmallBiz is a portal for small businesses. A valuable business resource, GoSmallBiz.com is offered to all members of the LegalZoom Attorney Access Plan. |
| back to top |
