Join the LegalZoom team and grow your career with one of the hottest companies in Los Angeles. LegalZoom.com is changing the way Americans handle common legal matters. By delivering affordable and effective legal solutions online, we're making the benefits of the law available to everyone.
While our culture is relaxed and fun, we are a performance-driven organization with great opportunities for career building, training and advancement. We offer a competitive salary, full health and dental benefits, bonuses, matching 401k and stock options. If you enjoy working in a dynamic environment that rewards talent and dedication, then please submit a cover letter and resume to employment@legalzoom.com.
Job Description
The Outbound Sales Specialist (OSS) will focus on working with existing customers of LegalZoom. The OSS will primarily focus on renewing LegalZoom's on-going services to existing clients on an outbound basis. In doing so, OSS will also be responsible for providing valuable information that pertains to LegalZoom's Business Formation products and services.
OSS may also engage in new product releases and services to help educate LegalZoom's customers.
Principal Responsibilities:
- Consistently meet or exceed quota-based performance metrics as defined by the company.
- Effectively identify client's needs.
- Effectively communicate to existing clients the benefits of the suite of products offered by LegalZoom.
- Maintain a world class level of customer service.
Basic Qualifications:
- Proven sales skills with a successful record of attaining or exceeding quotas.
- Ability to excel in a high-pressure, fast-paced, and highly-dynamic work environment.
- Ability to learn quickly detailed information about products & services.
- Ability to handle multiple priorities using effective organization and time-management skills.
- Ability to work towards common goals in a group sales environment
- Desire to help the company grow through participation in a variety of projects.
- Detail oriented team player with a passion for helping customers.
- Proficient with customers on the phone/e-mail.
- Outstanding written and verbal communication skills.
- Computer proficiency: Word, Excel, e-mail, ability to learn order management tools
Preferred Qualifications:
- Previous experience in corporate phone sales with 2-3 years of experience (1-2 years outbound).
- Bachelor's degree preferred.
LegalZoom.com was founded by a team of top attorneys, including celebrity attorney Robert Shapiro. As a young and fast-growing company, we offer tremendous opportunities for personal advancement in a casual but fast-paced environment. Our offices are located in Hollywood.
LegalZoom is an Equal Opportunity Employer, dedicated to diversity.
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