A staggering 42% of U.S. workers report being victims of workplace verbal abuse. This means many of us face a workday spent scrambling to please and prevent outbursts from the big boss. The question is: what can you do about it?
A staggering 42% of U.S. workers report being victims of workplace verbal abuse. This means many of us face a workday spent scrambling to please and prevent outbursts from the big boss. The question is: what can you do about it?
This list of tips can help you regain some control on the job:
Document everything:"Little" things often grow into patterns of abuse. It would be ideal to keep a record of incidents from the first hint of trouble. But it's never too late to start documenting incidents, meetings, e-mails and status reports. Be sure to record any illnesses, doctor visits or treatments required due to your hostile work environment. If you do end up consulting an attorney, such a list will be valuable. At the least, this list may be just the motivation you need to start job hunting.
Is it harassment?: Because of "at will" laws, bullying bosses can get away with being nasty. Abusive bosses may single out a particular personal feature. For example, they might repeatedly comment on an employee's weight. Actual harassment depends on the details and frequency of conduct. That's why documentation is so helpful.
Crossing into personal injury:Some abusive bosses may poke at employees, hover over them or jokingly block exits. Don't just chalk this up as annoying. Such behavior may cross over into personal injury.
Familiarize yourself with labor laws: Learn some labor law basics, which is easy to do thanks to the net. These sites detail federal and state employment laws:
Equal Employment Opportunity Commission (EEOC) - www.eeoc.gov/
U.S. Department of Labor - www.dol.gov/dol/audience/aud-workers.htm
Labor laws by state - www.dol.gov/dol/location.htm
Researching these laws can help you be prepared if you do consult a lawyer. Legal counsel can also offer valuable advice on protecting yourself at an abusive workplace.
Consider your options: You always have the option to quit, unless you signed a contract for a specified time. We all know job hunting isn't an instant process. But exit with as much dignity, sanity and speed as possible.
Once you're a bull's-eye on the bully's target, you probably won't be moving out of range. In fact, you have a 37% chance of being fired. Most targeted employees last less than two years on the job. You'll be doing yourself a favor by getting out as soon as possible.
If you can't leave quickly, protect yourself. Keep your performance and conduct professional. Your boss may be trying to bait an inappropriate response. That would justify firing you and save the company on unemployment benefits.
Human resources is a potential place for support. Speaking with H.R. may or may not be helpful because H.R. does represent the company's interests. Only 4% of bullies stop after sanctions. Unfortunately, less than 10% of bullies are transferred or terminated. In other words, chances are your abusive boss won't be fired.
The good news? You got this job. So use the skills you have to find a new work environment that rewards your dedication. And say good-bye and good riddance to a toxic workplace.
wish i could sue my boss.. she just really screwed me. begged me to move back to rhode island and work for her and promised me 60 to 80 hours a week. after i made the move she refused to pay me what she had promised me several times. on top of that refused to put me on the books and would only pay me cash.. which is not what i wanted. i was trying to buy a house..i only received half the pay i was promised so i ended up quiting..now i'm stuck 1200 miles away from home with all my stuff including my car (because she promised to give me one)still in florida. i'm about to be homeless with my wife and 2 small kids because we cant pay our rent. all because of her lies and deception.. so i'm all for it..some people are wrong and need to pay for it...
Hi Bobby, we are sorry to hear of your situation and we extend our best wishes to you all. We'd love to help, but our specialty is legal documents, not legal advice. We can help you find a lawyer to answer your questions, though. Check out our attorney referral network: http://attorneyconnect.legalzoom.com
Something very similar happened to me. I know exactly how you feel. Just stay positive and try to do the best you can!
Always get a signed contract clarifying in detail what she "promises". A contract is a legally enforceable agreement between two or more parties with mutual obligations. The remedy at law for breach of contract is "damages" or monetary compensation. Aka if she broke her promises like you say she did, you could have taken her to court and you could have easily received what she owed you. Next time don't take peoples word, always get a contract.
Hope your predicament gets better.
I work for a private company of four people including myself and the boss who is nonexistent in our office. She comes in maybe once a week, tops four hours in that week. Sometimes we don't see her for two to three weeks. The two women I work with are obviously threatened by me. They have been nothing but mean to me from the get go. They exclude me from thier eating lunches and meetings and keep me out of the loop of things as much as possible. I have addressed this with the manager (who also happens to be one of the two who and she plays dumb saying that it is a personality conflict between the bookkeeper and myself). One day we had an explosive argument in front of the boss in one of her rare appearances in the office. I have emailed the boss extensively about this situation and she has told me she is aware the bookkeeper has a personality problem but that there is nothing that can be done about neither one of them. In the past these two have even tried jeapordizing my work by saying I am not filing in a timely manner and putting the wrong things in files. I have made the boss aware of this too. What can I do? Can I scare them by suing them, the coworkers personally? I don't want to do damage to my boss by suing the company. I live in NYS.
Hello Mar, please keep in mind that we can't offer legal advice. However, we can help you find a lawyer to answer your questions. Check out our attorney referral network: http://attorneyconnect.legalzoom.com
i was overlooked for a full time position in a place where full time positions are few and far apart. Where i work seniority is a factor, they hired someone with less work experience than i do. They have been promising me of a full time job to make full use of my talents in graphic design. The other job was Data Entry. The question is if they don't give me the full time job, do i have grounds for suing them. where can i get more information on labor laws in Ohio. And is there anyone on legal zoom that i can hire if i need to go ahead with the law suit.
I'm sending for a request my7 husband worked for his boss for over 30 plus years put up with lots of verbal abuse over the years got (fired ) or let go cause the company was slow but it picked up promise 4 weeks paid vacation an other things if he came back he gave up alot of serious things for this guy we even moved into his old beat up house for 14 years for him to rtell us we have to move he wanted to sell the house he knew he wouldnt be able so he supposely sold it to his daughtger my husband was seriouly injured in work a while ago badly burned was force to work in pain if he wanted to be paid his boss had no compensation so he was force to work my husbands 69 years old gets up 3:30 am every morning to go to work now we might be homeless soon as the house were renting is being torn down we have no money to move what can we do we didnt sue for my husbands injuries because this guy is my brother and at the rtim,e my mom was a life and he could do mno wrong imn her eyes we need help what can we do.
Hello Debra, we are sorry to hear of the situation you and your family are facing. We'd love to help, but our specialty is legal documents, not legal advice. We can help you find a lawyer to answer your questions, though. Check out our attorney referral network: http://attorneyconnect.legalzoom.com
Big Mistake!
I wanted a position in my facility so badly that I change my working hours, began this person's right-hand-woman, came in at the drop-of-a-hat to cover for the workers who are much better at playing the system so that she felt no responsibility. I changed days, worked over-time, performed duties that she otherwise would of had to work much harder at and after three years of this particular behavior and achieving the status I challenged, she begame threatened by my creditenials, my professionalism, and expertise. (something she was lacking) She started the whole mess by disrespecting me in front of others, then lying and denying circustances and attacked me at every professional level her tiny mind could drum up? She bad mouthed me to my boss, to other employees' and did this all with one word "EVERYBODY". Apparently human resources didn't catch it or didn't want to? My so-call managers weren't smart enough to pick it up either? I really have a difficult time believing that these educated people in management positions are this rediculous and just plain down right stupid! I believe I gave them the easiest solution, I resigned as soon as possible. The only regret I am having now is that I gave them three weeks notice and not two.
I know that life is not fair and why should it be? But I do know that through all of this I remained the moral and truthful person I pride myself on and get very sad to think I actually thought of this person as a friend. BIG MISTAKE on my part.
I do have another job and it sounds promising, but this time again I am not putting any trust whatsoever in to the words that LITTLE PEOPLE speu from their lips!
Lesson learned.
I feel your pain. I work for a very well known company where the management is horrible and the HR department doesn't really care much. My manager has behaved in such a poor manner that I had to reach out to HR and inform them that she was making racist remarks. They spoke to her and concluded that because she was Portugues and I am Mexican, that I must be overly sensitive. I informed them that racism comes in many forms, just because she is portugues and I am mexican, that doesn't mean tha she can't be racist. Long story short, she has made my life hell since then. Three years later, I asked for a decent rating on my year end evaluation and she won't give it to me. I also asked for a promotion because I have gone above and beyond every aspect of my job. She informed me that she wasn't ready to promote me because of the fact that I had gone to HR and that she didn't think she could get over that. She also informed me that she thinks I have emotional problems, which doesn't make sense because I have a great rapport with my colleagues. I sent out customer service questionnair and the results were 96% "very satisfied" with my customer service skills. She said that didn't matter and that "it was a good story", but she still doesn't feel that she can move me forward. I could tell you story after story and racist comment after racist comment that she has made. But there isn't enough space here. I have been a model employee and yet she rewards others who can't work a full week to save their lives. I will never get ahead working for her and I don't have anyone to back me up. How sad is that?
I live in a small town were employment is scarce i've looked for other employment and have been unsucsesful my boss is a jerk i've worked there five years and in that time ive been verbally abused sexuly harased by him and in one instance 3 guys pined me down and pumped 100% silicone down my pants i hate this job and i want some justice!
Hi Kevin, we are so very sorry to hear about your situation, and we really wish we could help, but our specialty is legal documents, not legal advice. We'd be happy to help you find a lawyer to answer your questions, though. Check out our attorney referral network: http://attorneyconnect.legalzoom.com
My bosses have done many things throughout the 9 years of my employment in a small company (10 employees). The most recent incident was my boss calling me a 'bwitch'. Isn't this and verbal abuse? Do you know what actions I can take? Because the Office Manager & the General Manager did nothing to discipline my retail manager for her actions.
Can you be discriminated for being pretty. Well yes you can. I am a temp to hire and I have been with this company for 5 months, and my boss wont hire me on. I was told by an employee “You are a unique situation; I bet your boss didn’t see you before she hired you. I’m surprised you lasted this long” When I asked what he meant he replied. “she doesn’t hire attractive women she is insecure”. The he gave me an example of a woman that he was training in the IT department. He said the woman was attractive. He said she made a few comments about her and then must “have slipped something in the girl’s water because she became sick and didn’t come back to work.” He also stated that a few attractive women have come through the plant but they never stayed.
Hi there, and thanks for your question. However, as LegalZoom is not a law firm, we're unable to provide you with legal advice. We can help you find a lawyer to answer your questions, though. Check out our attorney referral network: http://attorneyconnect.legalzoom.com
My boss took my full time position away and put me to PRN without notice. I always got good reviews from my charge nurses I work with. She is lying and saying it is because I have several leave earlies and coming in late. I do not and she will not prove in to me in documatation. Someone also said she made the remark that she is gonna get me out of here because she did not hire me and she doesnt like people that she did not hire. I know that would be considered hear say but what else can I do. I resorted to HR but they are blowing me off too???
Hi, i totally disagree with the article when it is telling people to either grit your teeth and bare it, or else move on and find another job. that is not a good response at all some people have been on their jobs for years. why should they have to leave their job to satisfy a bullying boss, to bow down and say i let him/her get the best of me. Too all those out there with this problem don't you run, you stand up for yourself, and you stand up for all those who do not have the courage to speak up for them selves. you may have to go in as a one man army, but it is worth it when it comes to standing up for what you believe in. remember documentation is so important, as well as witneses to inccidents with your bullying boss. Bullying from a boss should not be tolereated, and they should not be allowed to chase away haardworking upstanding emplyees. just because they feel like it. either way you slice it, it just not right.
I just quit my job two weeks ago for a boss who picked on me everyday for a year. I am a barber of 29 years I have bipolar depression and past alcohol abuse issues. I quit drinking March 2o 2011. Lost 100 pound and am 47. She is bipolar a drunk and skinny but just put on 30 pounds and is 57. Also a barber of 31 years. She has a very hateful personallity as I am just the opposite. I care about everyone. She theatened me with a box, that means getting fired. Well the next day no box but I was my own army I quit right in front of two costomers. She told me to be quite but I told her it was my turn to say what I wanted sence I didn't work there anymore. I told her just how much she abused me ,hurt me and so on. She had egg all all over her face. she lost a very dependable employee. D.G.
I have a boss(owner of company) that says I'm salary but when he closes down the business for his own personal vacation, I don't get paid. When There was snow and the business was closed I don't get paid. I came in one day after an ice storm and when I got there he told me to have the day off without pay. How am I salary. I thought salary was guaranteed 40 hrs a week. I don't get any sick leave or benefits and I am management. On top of that, there are others that work at my job as installers which is manual labor and even when they work 9-11 hrs a day, my boss tells me to just write down 8 hrs for them because I do the books. This is wrong. He has also threatened to fight me and has hit me with a back scratcher on my back. He thought it was funny but I didn't. I find this as physical abuse. I need a job because I have a family. I have called the Department of Labor but fear getting fired. What can I do?
No, you likely will not be able to sue your employer. They can put upon you as much as they want and there really is no law to deter them from doing so; and even if there were, that law would probably be as useless/ineffectual as everything else supposedly in place to protect employees in the workplace today. Good luck getting a lawyer to take your case, most of them won't be bothered. The labor commission is not likely to act either,regardless of how well you've documented abuses in the workplace or whether or not you are in a so-called protected class. Believe you me, I've been there, done that. Bottom line is nobody gives a flying rat's butt and you won't get unemployment or a dime. I don't know where folks get the idea you can just sue people at will. It takes money and years of litigation to get anywhere and there's always the chance they will appeal, even if you do win, costing you tons more money. And don't assume there's any such thing as justice - justice is whatever the judge feels like on the day it's dispensed. If you really want to get back at your idiot boss and clueless company, slam them online where people are disposed/prepared to hear you out, as well as agree with you. You'd be amazed at the number of companies I turn my back on as a consumer when I hear about stuff like this going on.
Help :( My husband had been working for a company where they deliver and assemble basket ball hoops, home gyms ect. His boss was new to this and she goes to our church from a town about 45 to an hour away from us, my husband works for her with one of his friends but they dont even get payed well since she is just starting new with all this but they where willing to sacrafice with the idea that in time it would change and i guess his friends family started to dislike her for there own reasons and so did my husband she started getting snotty and have attitude with them, she had given them cars to drive to deliver there stuff in but i guess she wanted to start keeping the cars at her house, mind you she lives very far away from us, and was going to have them drive them selfs everyday to her house to get the cars (not paying them for the gas money) so my husband decided he had enough and wanted to quit, so now its been 2 weeks she ows my husband 2 checks she never payed him and she didnt bring his check that sunday to church!!! just becuase she wanted my husbie to give her back the shirts she gave them from the company? even though it has his name on it? that was her reason for not taking it but she never even told him to do so!!! how was he supose to know? and NOW shes telling him if "hes intrested to go pick up his check at her house" that she will not bring it to church with her? so shes making him come out of his way when on sunday she can easily bring it to him and now shes not paying him his second check because his friend messed up a hole he dugg and shes taking that out of my husbands check when he didnt even go to work that day when the whole was done!!! we want to sue HELP
Hello I have a question? my husband works at a shoe warehouse here in San Diego, Ca. He is an employee at the warehouse. All employees are in different departments. One of the employees has been harrassing my husband. This former employee is in a different department. He started off receiving calls and stuff. Like a recepcionist. In the warehouse everybody says bad words and always cussing out. Well this guy seems to be hating on my husband, because as soon as he hears my husband saying something or cussing out. He starts sayin stuff to my husband. Such as telling him that do to his vocabulary customers have already complained on the phone. My husband told him, well I wanna hear your conversation with those customers that have called complaining? obviously this guy doesn't have any proof. So it's been getting worse because that guy keeps making complains to my husband's boss. Obviously my husband boss even knows that everybody talks dirty at the warehouse. And even decided to moved this old guy to a different area where he can't be closed to my husbands department. Well its been a month since, and still today he made my husband get mad. He complained saying that customers were complaining again. This guys has heard and seen other employees cussing out and doesnt' say anything. But as soon as he sees my husband doing something, singing, screaming, laughing or having a good time he complains. I will love to know if it's possible that you can sue this guy? From what we know this guy is like best friend with the main owner of the company. In someway I feel like he thinks he has the rights to say whatever to my husband and I feel that is why he takes advantage of having the freedom to "complain". Another thing...at this company if people complain in HR, they won't do anything. One of the employers got injured and asked for some days off and HR worked very corrupted they got rid of her and didnt want to help her out with her problem. I will like to know what can my husband do, to stop this guy? because it is HARRASMENT!
Since the year of 2007 when i join the union (Steward Rep) I've been harassed by my boss she single me out making false accusation that's not true.she uses the Bully tactic on me every chance she gets.telling me that i can't be found when i carry a company phone,i was told that"you are older and my other employee"s are bubbly"I work in a hospital as a nurse and i give my patient quality care,I was told that i spend to much time with my patient,and was called in the office possibly going to be written up that's Ludacris !!I'm tired of being HARASSED
My boss threw my book on the ground, makes fun of me in front of other employees, grabbed my wrist in a demanding manner, and when I confronted him about this, he denied it. A co-worker showed him my twitter page in which I had tweeted negative, but true comments and he read them and told me that if I continued to post things (Outside of work, also freedom of speech) that I would be terminated. He forces me to leave early, giving me a lack of hours. He yells at me when I do my job correctly, and doesn't yell at my coworkers who don't do their jobs. He sent inappropriate text messages to several of my female coworkers, even touching her in a sexual way at work. He told me I could never harm his "solid" reputation because I'm just a teenage girl. I would contact HR, but I don't know how to and I feel like I would lose the battle anyway.
hi is 4 time not the same day that my manger came to me and tell me that a smell bad after working all day and i need to do samthing about that ,i do work with paint most of the time and this is on a mall i don't know if is the same person that complains this 4 time but this is going to far i do go to work clean i do maintenance so run walk a lot all day paint most of the time and and i don't know if is doing this to make me quit but is becaming a annoying thing what can i do to stop this ,i will like to quit but at this time to find a job is not easy .t.you
I am working at a major fast food chain and let me just say da da da da da I'm hating it. Anyway I am on social security disability for a mental illness, I informed them of this upon being hired, anyway my manager who knows I am on disability for my mental illness is singling me out, going as far as saying I am an idiot and calling me stupid. Is there anything I can do about this I don't know how to report verbal abuse from a manager to that manager, please help I leave work every night in tears feeling like a sub human from being made fun of by my manager. I rely on my small disability check and this minimum wage job just to have money to eat, one reason I stay is I get free meals, but it's very hard.
i have waited tables at this restuarant for 4 yrs,this manager who hired me left after year or so. Bi-polar asst. manager takes her place and nominates or orders me to be her asst. Within 2 weeks i am pulled into office, the owner is there too.tells me that i am not a very good manager,etc..she verbally abuses co-workers so much that would bring us girls to tears, she knows how to hurt somebody,cooks have just walked out.
is this a reason to call the labor board? she demoted me back to just a server after 2 1/2 years (thank you jesus!) because she didn't like my management style. i could get any co-worker to do their job and more without treating them like crap.
last sunday it's all good,she walks in,takes charge and by 10:30 our main cook walks out. is that harrestment?
Hi there, today i was at work and i got every ill. My manager was standing there while i was in severe pain crying out for help, at this time i began feeling like i wanted to vomit so i when to the washroom. A friend of mine then asked the manager for a few minutes while she check on me to see if i needed medical attention and instead she was told that “I am not her responsible and her job is to stay at her work station and serve the customers”. (I must also make it clear that this manager did not send anyone and neither did he come to see if i was ok). I ended up leaving work because i feel like i needed to check myself in the hospital so i did.
I would love to know if there is anything that can be done to discipline this manager. Because i feel what he did was very inhumane and someone like himself should not be supervising human beings. I await your answer
Thanks Julia
I have a boss who obviously hates me on a personal level. I have a stack of emails that I've saved with her nasty tone towards me. She makes up lies and makes me do things in my position to torture me. There is one other person besides myself that she manages and the other person is allowed to do certain things that I am told I can't. A perfect example is : my coworker requested to leave early and instead of using her personal time off, she asked if she could make up the Time ( which is what we both have been doing for years). Then a few days later I asked the same thing and my boss tells me to use my personal time. The company policy for this is managers discretion. Another example is: my coworker and I had a task that neither of us were able to complete by the due date. The task was to write up goals that we have completed for the year and new goals for the new year. When I asked her for an extension ( with a full paragraph of the reasons why) she came back to me with a lengthy nasty response. My coworker did not even ask for an extension, she received an email from my boss just asking if they were meeting to go over the goals. My boss has brought me into offices with the door closed to tell me all the things that I don't do right - in reality, she makes up lies. I don't fight back anymore, I have been shutting my mouth because I am so tired of the mental abuse. I have spoken to her boss and he can care less. I have a twitch in my eye the last few months and extreme anxiety from her. I can't have a conversation with my boss with out an attitude. It can be a simple question and I never get a normal answer. This year she gave me less then half my usual bonus when my work load has tripled. Other people in the office hate her and they don't even work for her but they have noticed how mentally abusive she treats me. I wish they would lay me off but they haven't. My boss also pretends she doesn't get emails from me and ignores some of the emails especially when I request off. I have spoken to her in the past and she always seems to flip it on me and it ends up being a conversation about how I don't do this or I should do things a different way. After I have approached her in the past, she will be normal for a day or two and right back to her nasty self. I am in the process of looking for a new job because of her, however I'm looking to take some action before I leave. Help
my son started a job 2 months ago with a quite large organization . he is only 17 and this is his 1st job. his boss who is the general manager of the district where we live says things to him like , are you stupid or something , maybe you were born a blond , do you have something wrong in your brain , are you adhd the list goes on and on . i take this to be unacceptable verbal abuse , i have been in management positions and wouldnt even think of speaking to an employee like that. the kid is new , he comes there every day , on time , on his days off , comes in early and has stayed late. he needs this job for the family also. i cant step in , as much as i want to but i want to give him some definate advice on how to handle this because its wrong
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