The Do's and Don'ts of Writing a Demand Letter

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You've decided it's time to file a small claim. You've heard it's relatively easy and pain-free. But you realize that you have no idea where to start. How do you even initiate your claim? Well, you begin by writing a demand letter. A demand letter is the key to getting your dispute off the ground and into the small claims courthouse.

 

What is Your First Step in Filing a Small Claim?

The saying "the first step is the most important," applies here. The demand letter is the layperson's version of a legal complaint. In it, you state what your dispute is and why you want to handle it in court. The demand letter must also contain the amount for which you are suing or the specific relief you seek. You submit this letter to the person with whom you have the dispute. If and when you prepare to file, submit it to the clerk of court. While you do not need legal drafting experience to compose a demand letter, it does need to be clear and well organized.

What should you write in a demand letter?

First, give a brief history of the dispute. Explain why there has been no agreement so far. While your opponent may know exactly what happened, a judge or court clerk who may end up reading it will not. Organize it chronologically, but be brief. That way, an uninvolved observer will be able to follow it easily.

Be polite, concise and specific about what you want and what your next step will be if the problem is not resolved. For example, if it is a debt settlement, include the amount owed and the date it was due. If you are willing to accept a lower amount in settlement, say so. If not, make that clear as well. Let the other person know that if you are not able to come to an agreement, you will file in small claims court. Hopefully, he or she will decide it makes sense to compromise.

What should you absolutely avoid when writing a demand letter?

Avoid threatening or disparaging the other person. Do not use language that will convey your frustration or anger. Creating a negative mood will only lessen your chances of reaching an agreement. The idea of the letter is to show the other person you are serious and give them the chance to consider their legal choices. It is not an opportunity to insult them or create an adversarial relationship. If the dispute ends up in court, remember that the same judge who will hear your case will read your demand letter. This is another reason to keep it objective and professional. The last thing you would want is for the judge to perceive you as being antagonistic.

How long should the letter be?

There is no minimum or maximum length for a demand letter. However, shorter is better. It should only be long enough to clarify your intent, not a page more. A letter that gets to the point will show your opponent that you are serious about the lawsuit. It will also help the court clerk and the judges who are extremely busy. The less you give them to read, the better it will be for your case.

Finally, make and keep several copies of the letter for yourself and to use in any future court appearances. If you are lucky, you will not end up in front of a judge but if that happens, you will be prepared.

Comments

Girlfriend's landlord is in posession of my mail (State of Florida).

Can I write a demand letter to get the mail back into my posession (she has put my name in the mailbox for mail to come to me)?

Josh, thank you for your inquiry. We currently do not offer demand letters. However, if you want help finding an attorney, try our attorney referral network: http://attorneyconnect.legalzoom.com

I want to serve a demand letter, but the individual in question keeps moving and living at other people's houses. He works at his family's business regularly...can I send it there?

Thanks for your inquiry. LegalZoom makes creating legal documents easy and affordable, but we can't give specific legal advice about where to serve demand letters. However, we may be able to help you find an attorney who can assist you, try: http://attorneyconnect.legalzoom.com

I keep being threatened on something that is not true, what do I do to get this stopped without going to court or what other recourse is there.

Hi, thank you for contacting LegalZoom, and we are sorry about this unfortunate situation. LegalZoom makes creating legal documents easy and affordable, but since we're not a law firm we can't give specific legal advice regarding your situation. However, you can get free legal advice on the LegalZoom Facebook page every Friday. Check out Free Joe Friday: http://zoo.mn/FreeJoe.

I paid a mortage attorny to negoicate a modification/refi with my lender, Bank of America. He/they were unsuccsessful and stop returning my phone calls and e-mails. I paid them $3.000.00 for this serves and they have done nothing. I want my money back. ASlso, if there is a legal way for them to pay for any other compensation for all the aggrosation, time loss, plus any new accuring fees. If my home goes into forclosure because of waseted time, not being on timeframe to work with the lender. Thank you in advance.

I am a Clinical Psychologist. I had worked as an independent contractor until July 25,2011. The propietor of this business owes me $7020 for serives rendered going as far back as last year. I have contacted him numerous times and he will not respond. Recently I was made aware of the fact that it took another former contractor two years to get most of the money he owed. The proprietor of this company has been paid by my patient's insurance companies. The contract I signed state that I will be paid $40.00 per 50 minute session after insurance is collected. I am not sure what action to take, however, I am not willing to play games for 2 years. Is there any kind of legal resources available for this?
Thank you
Alison Lee, Ph.D.

I live in Arizona and visited Pa. I found an RV that I was interested in on Sept. 1st and after inspecting it 2 times, I put down $750.00, on the morning of Sept. 1st.(in PA)
That afternoon we made an agreement to charge the battery and try to move the vehicle out of dried mud that it had been buried in up to the rims. At this time, my friend (and his Brother-in law, same person) saw an amount of water coming out of the bunk above the driver's door (Class C motorhome). Upon inspecting, I found all the wood in this area was waterlogged and I did not believe it was repairable, so I wanted my money back on the Rv. I learned that the owner was short on cash and spent the $750.00 on a outstanding propane bill and does not have the money to repay. I have tried to contact him through the brother in law and they are avoiding me. A friend of mine claims he is representing me and supposedly got him to sign a contract for repayment, but I have asked 3 times now for a copy to no avail.
I was finally able to get an address via the internet of the person. What course is advisable? A demand letter? anything else?

Meand my huband move into and house in march 2011 and we payed 1300 dollars to mve in the money was going to the house the caretaker said to repair the house.now it is octber 2011 and nothing is done the landlord keep recieve rent from us but not fixing any what should wedo. Were did the money go to?

a month ago, I called verizon to see if they were offering their new internet, cable and phone service in my area.
They said yes and I spent an hour or so putting my bundle together. The cable they offered in my area was direct TV. It's satellite; which, I am not so fond of but, the bundle they offered was fabulous. 2 days later, direct TV came and set up in my home. After they left, I phoned Verizon to see what I was supposed to do. They couldn't find my account. I spent the entire day, Nov 20th, on the phone with Verizon. It was my mothers birthday. No one would help me. They provided me a service that I found out late Sunday, they don't offer in my area. I wouldn't have had Satellite come in and put holes in my walls had it not been for Verizon. Direct TV said that the service came thru from Verizon as a bundle. I have spoken to the PUC, as well as Verizons customer relations. After being cut off from my phone and internet for over a week, I finally found service elsewhere. Today is Dec 16th. I finally received a call from Verizon. They are not willing to compensate me in any way for their huge mistake. Is there anything I can do to get some form of compensation? This was a disaster.

My daughter was in a car accident about a week ago with a woman the police reported that did not have proof of insurance. My daughters car looks as though it is probably totaled and we only had liability insurance coverage. Her car was then towed to a tow lot where it is sitting probably racking up storage charges on top of the tow charge. Our insurance also told her that she is responcible for the first $1,000 in medical costs for her and her passenger for her deductible. Can I file a claim in JP court here in Delaware for the vehicle loss, towing & storage as well for approximate medical costs all together maybe $12,000 or what can I do to get our financial loss reimbursed?

Hi Carl-- We are sorry to hear of this situation. Thanks for contacting LegalZoom. LegalZoom makes creating legal documents easy and affordable, but since we're not a law firm, we can't give specific legal advice regarding this situation. However, you can get free legal advice on the LegalZoom Facebook page every Friday and Tuesday. Check out Free Joe: http://zoo.mn/FreeJoe.

My mother inlaw was hit by an electric wheelchair and broke her left hip two years ago at a local casino here in San Diego. We did have a local Law Firm who was going to reperesent her but they said about a month befor she had her court date that they coulden't take the case so they droped her. We did get a new court date set for April 2,2012, but they have gave us a settlement date for Feburary 21, 2012 for a settlement offer. I'm haveing a hard time putting a demand letter togeather. I know what I need to put in the letter but I'm not sure how to put it so it will be effective. I do belive I can prove that the Casino was Gross Negligencein letting this 99 year old run around in an electric wheelchair on a Ney Years with day with hundreds of guest's. About one hour befor she hit my mother inlaw she had anouther accident in the coffee shop or it's called a food court. Anyway she knocked down the display and was driving the wheel chair in a very reckless
way people were trying to show her how to run the wheechair but she just coulde't seem to get it. We do have three eye whitnes that saw the hold thing. The security was called but they said they just bstood by with their hands in there pocket, figure of speach. They let her to continue to operate the wheelchair, knowing that she was a harm to the guest at the Casino. Any help you can give me will be most appreacted.

Best Regards
Kenneth Rhodes

Hi Ken and thanks for contacting LegalZoom. While we make creating legal documents easy and affordable, we unfortunately cannot give specific legal advice regarding this situation. Feel free to get free legal advice on the LegalZoom Facebook page every Tuesday and Friday. Check out Free Joe: http://zoo.mn/FreeJoe or visit https://www.legalzoom.com/attorneys-lawyers/legal-plans/personal.html for more details on our Legal Advantage Plus Plan and how to connect to an attorney in your state.

I spent 7 months investing a majority of my minimum wage salary into a small company. We had a written contract and several emailed verbal contracts that stated when my account was to grow and by exactly how much.

I invested $6,250.00

according to the contract he now owes me $84,000 plus and additional $3,200 that he verbally expressed would be given to me as compensation for being late on making the payment.

It has been two months since I last heard from him, in spite of my numerous calls and emails asking for us to come to a settlement.

I'd appreciate any advice.

Thank you, James R. Dexter

Hi James. While we make creating legal documents easy and affordable, we can't give specific legal advice or assistance on this matter. However, we may be able to help you find an attorney who can assist you through our Legal Advantage Plus plan! Please visit https://www.legalzoom.com/attorneys-lawyers/legal-plans/personal.html for more details.

I live in New York, and performed DJ services for a state organization without getting paid after an INVOICE was emailed to this organization prior to the event. I arrived 30 minutes late but the event still occured with my services and my equipment. After the event was concluded the coordinator told me, "I hope you don't think you're getting paid." Do I have a chance in court to receive compensation for my services?

Thank you for contacting LegalZoom. While we make creating legal documents easy and affordable, we are unable to offer legal advice on this matter. However, we may be able to help you find an attorney who can assist you through our Legal Advantage Plus plan! Please visit https://www.legalzoom.com/attorneys-lawyers/legal-plans/personal.html for more details.

Can u sue a dentist is small claims court?

Thanks for contacting LegalZoom. While we make creating legal documents easy and affordable, we unfortunately cannot give specific legal advice on this matter. Feel free to get free legal advice on the LegalZoom Facebook page every Tuesday and Friday. Check out Free Joe: http://zoo.mn/FreeJoe.

I had a dentist pull teeth (2) that should have never been pulled and as a direct result of this damage have paid $7000.00 to date to replace and rectify the damage that this dentist did. Went back to old dentist in Redondo Beach CA and he is doing implants and crowns to repair my teeth. The dentist works and lives in Ventura County CA. I have filed grievances with Metlife Insurance thru LAUSD and Care Credit Company for billing transparency. To date: Care Credit has credited $534.50 to my account; Metlife has credited $484.50 to my account. I have also filed with the California Dental Board, American Dental Association, Santa Barbara Ventura County Dental Society all of which have opened claims and are currently addressing my claims. I went to this dentist's office w/my husband and presented the damage and the solutions; this dentist took no responsibility for his actions. Need advise whether to sue in small claims? Thank u for responding. Kathryn A. Williams

Thank you for contacting LegalZoom! While we make creating legal documents easy and affordable, we unfortunately cannot give specific legal advice on this matter. Feel free to get free legal advice on the LegalZoom Facebook page every Tuesday and Friday. Check out Free Joe: http://zoo.mn/FreeJoe.

I live in Prescott AZ. I had a two year rent agreement, I moved in and was very specific with land lord that they would not sell or market home while leased. I had been through this twice before and did not want to pay to show strangers someone else home. Anyway, she started to show home 6 months after we moved in, buyer backed out, she kissed our a==s again ( she lives in Belize so all done via emails) swore she would not disturb our lease. Five months later she has someone come look again and two days after that I get a call from a realtor that she is listing it. Not even a year into lease. So I tell realtor I will make the showing and sale miserable for here. At this point my landlord calls and overs me 8 months rent and my deposit ( if left in good cond) for leaving in 15 days. I told here there was no way I could find a place, pack and move in that time. I am disabled with min help and had really settled in also there is very little rentals in summer here and I live in poverty so to afford a place would have been impossible. So she gave me a month, at this point I had survived one hell of a hot summer ( no AC) cold winter (no heat) and knew I would be out in a year anyway. Thinking I could find a place I agreed and the next day she said she only offered 6 months. I did not care. The money was needed, the home a dump and I was not about to show home all the time. So the long story short, I could not find a place for 3 weeks, but finally did, giving me a week to move, impossible, and clean and I did it. But it was four weeks of solid stress, looking and looking for a place, not knowing if I was going to be homeless etc. So in the beginning of March I had to get propane. The companies here make you purchase a min of 100 gals. There was some in the tank when I moved in but not much, I went 7 months or so as for I only used for H2O heat and oven. There is no agreement or amount on the lease and nothing in the legal doc regarding this that I signed for the early termination. I contacted the propane company to see what options I had, I needed propane in new place immediately. The options where it was 80 bucks no matter what to remove propane or move to new tank. I owe 160 still for winter prices, and have paid 120. I needed hot water for cleaning the house and time was of essence to get out. So two days after I finally did walk through a requested the company drain tank and use the amount paid toward the removal. Now today my landlords reps call and tell me they are not allowing the propane to be removed. The company told me they attempted and was told to leave property from Realtor. The reps say owner compensated me enough that I can leave the propane and pay for it. First I never agreed to pay for propane for her, its not on any lease nor is the amount that was in when we moved in so no proof of any propane except we lived for 7 mos apx on what was in tank but drained it when we filled thinking we had over a year and half to use it. So I am thinking if we used 5 gallons in four months there was no more than 10 gallons when we moved in. I refuse to pay for the propane balance, I can't and I don't owe a thing. Believe me the lousy 4500 is not worth the move I entailed and it cost over the deposit in loss of work for my ex to help move me. So how do I do this, she owns tank but I am customer of propane. She is basically saying because it was in after I moved out it was abandoned property and I have no right to have it removed,more or less. This is bull, I was slammed with time issues, needed to clean til the day of walk through, had to make arrangements last min for all my new services, contact SSDI , DES etc about move and was so sick from my disability because of stress and pain of move I could not get to this issue until the two days after. I had my other utilities turned off the day after so I had a chance to repair any issues on walk through. Can she STEAL my propane? AZ sucks as do most states when it comes to tenants rights. I did get my deposit back minus 50 and got the 4500 but I don't care, I am not obligated to pay for propane I am not using. I have no legal form at all stating that any propane was in tank when I moved in or that I am obligated to leave propane. HELP> No one seems to know and her being out of country I just told her reps to tell here she either pays me for remaining propane or I will file small claims on Monday but tenant advocacy says if I don't have an attorney I will not win but local legal aid never represents in court. I live on 710 a month, I paid double of propane cost is now because it was still considered winter and I don't want her to have a dime of my money.

Hi Tessa - Thank you for contacting LegalZoom! While we cannot offer legal advice on this matter, we may be able to help you find an attorney who can assist and advise you through our Legal Advantage Plus plan! Please visit https://www.legalzoom.com/attorneys-lawyers/legal-plans/personal.html for more details.

How can I file a lawsuit against someone that refuses to sign a quit claim deed but has no finanical interest in the house not on the loan just the deed and is preventing me from selling. Do I have any legal grounds?

Hi I want to file a small claims case against my former landlord. My landlord filed an unlawful detain er I went to court and the judge gave me 2 weeks to move out and at that time I would also be locked out. I was arrested a week later on unrelated charges and spent 8 days in custody in county jail. By the time I was released the lockout was in effect for 3 days and all of my personal belongings were still at the house I rented at for the past 7 years. I tried to get my belongings (with the help of the local police)back 2 days later willing to pay appropriate storage costs and my landlord denied me.He was already emptying the house in a huge dumpster. Can I sue him in small claims for refusing to allow me the chance to collect my property? Thank you in advance for your answer. Tommy



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