In addition to certain guarantees provided by law, LegalZoom guarantees your satisfaction with our services and support. Because our company was created by experienced attorneys, we strive to be the best legal document service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
LegalZoom Satisfaction Guarantee Details:
If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.
If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.
Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.
Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.
When it comes to protecting your creative work, copyrights are often the way to go. Learn more in our Copyrights section with articles ranging from protecting your website to understanding the definition of plagiarism.
Copyright symbols are used on so many things that we see in our daily lives, that after a while, we may stop noticing them. Learn how to use the copyright symbol on your works, such as websites, books, and photographs.
The Internet age has produced many myths about copyright. However, for all that the Internet has changed, copyright has remained the same. This article will identify and dispel three common myths about copyright in the Internet age.
Developing an app opens up a variety of legal considerations from liability to intellectual property. These four easy steps will help you protect your app from competitors and protect you from your app’s users.
Copyrighting a book is critical to protecting your work. But if you are publishing a book, when do you seek copyright registration? Appropriate registration is important to fully copyright a book and protect your rights as an author.
Different from both patents and trademarks, copyrights protect original works of authorship that are fixed in a tangible format. Learn the basics of a copyright, how to apply for copyright registration, copyright laws and more.
For a prolific artist, photographer or musician, trying to register a copyright for each creative piece separately can be expensive and time-consuming. The option to protect entire collections of work as a group offers enticing savings in time and cost. But this option comes with important restrictions every artist needs to be aware of.
LegalZoom gladly provides services to citizens of the EU wishing to start a business or protect their intellectual property in the United States. Additional costs may apply.