In addition to certain guarantees provided by law, LegalZoom guarantees your satisfaction with our services and support. Because our company was created by experienced attorneys, we strive to be the best legal document service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
LegalZoom Satisfaction Guarantee Details:
If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.
If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.
Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.
Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.
Although we've seen our fair share of infamous, high-ranking white-collar criminals the last few years, white-collar crime affects all rungs on the corporate ladder. Protecting your company from these kinds of crimes, both inside and outside of your walls, is becoming trickier than ever before.
The gray areas of law are rarely as black and white as with the Alford Plea—innocent but guilty beyond a reasonable doubt. While it may serve to bend the rules of the law, this plea can sometimes be the only recourse the accused have at maintaining their innocence.
Much of the public may not have sympathized with O.J. Simpson and Casey Anthony, but was it the jury's fault that much of the evidence was circumstantial and therefore with enough reasonable doubt to acquit them? And so the controversy surrounding circumstantial evidence continues.
In American criminal law, one of the most popular defenses you can claim is self-defense. Many times this happens in assault cases. However, it is most notoriously and many times most effectively, used as a homicide defense. So how do you make a self-defense claim? It depends. Read more on how to make a self-defense claim.
During jury selection, defense attorney Deborah Poole complained that her 79 year-old client, Lena Sims Driskell, could not receive a fair trial with a jury of her peers because the juror pool lacked enough older people from which to select. Of the 58 jurors in the pool, a scant few were over 60.
You're on trial for a crime, but you don't think you should be convicted even though yes, you did commit the crime. Is this possible? Absolutely. Understand the possible defenses in a criminal court case and you may be allowed to technically break the law, but not be found innocent of wrong-doing.
We've all seen lineups in movies and countless TV shows. The stern cop asks the scared woman: "Do you recognize the perpetrator, Mrs. Thompson?" The victim cries and points at the shifty-eyed guy in the little hat. Then, the crime is solved! But, do lineups really work?
CBS has CSI and CSI Miami. NBC has Law & Order and Law & Order: SVU. Court TV has Forensic Files. As these courtroom dramas and docu-dramas draw a combined audience of over 50 million viewers, it is not surprising that the effect of their popularity is becoming evident in the real world, specifically in real-life criminal trials.
Shortly after 5 a.m. police officers responded to a 911 call at the residence of legendary music producer Phil Spector. It wasn't until after forcibly subduing Spector in the foyer of his home that one of the officers finally noticed the dead woman slumped in a nearby chair.