In addition to certain guarantees provided by law, LegalZoom guarantees your satisfaction with our services and support. Because our company was created by experienced attorneys, we strive to be the best legal document service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
LegalZoom Satisfaction Guarantee Details:
If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.
If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.
Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.
Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.
Most corporations exist to make profits, but a benefit corporation is different. Benefit corporations also have social and environmental purposes, and their managers must work to achieve those goals. Learn more about benefit corporations and how to form a benefit corporation or obtain B corp. certification.
One of the many subjects you need to master as a business owner is that of taxation. At tax time, what are the consequences of the business structure you choose? If you have a single-member LLC, there may be advantages to being taxed as an S corp. It's important to understand the differences in taxation with an S corp. vs. an LLC in order to make the right decision.
Thinking about the right business structure for your nonprofit startup? While an LLC may appear to be ideal, there are number of factors that should be considered when choosing between incorporation and an LLC for a nonprofit organization.
If you are starting a business, there are several different types you can set up. Is choosing a C corporation right for your business? That depends on the business, what your financial advisors or lawyers suggest, and in which direction you wish to take the company.
A subsidiary provides an opportunity for your company to branch out and diversify. It is important to choose the correct business entity and form the subsidiary properly so that your company obtains the most benefits.
Sole proprietor, partnership, Limited Liability Company (LLC), or corporation—which one is right for your business? Of these business structures, only the corporation is a completely separate legal entity. Consider the many pros and cons before you become an “Inc.”
Starting a business means making a lot of decisions, one of the first is how your business will be taxed. Choosing between an S Corporation or traditional LLC tax structures may not be the most interesting decision you’ll make, but it will have a huge impact on your business. Learn more about which one may be right for you.
LegalZoom gladly provides services to citizens of the EU wishing to start a business or protect their intellectual property in the United States. Additional costs may apply.