In addition to certain guarantees provided by law, LegalZoom guarantees your satisfaction with our services and support. Because our company was created by experienced attorneys, we strive to be the best legal document service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
LegalZoom Satisfaction Guarantee Details:
If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.
If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.
Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.
Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.
Utility patents are among the valuable assets in the world. Unlike other forms of intellectual property protection, they have numerous formal requirements and can be very expensive to get. For new inventors, pursuing a utility patent can be daunting. If, however, you take it one step at a time, you too can receive an issued patent for your invention.
Congress created four kinds of patents: utility, provisional, design, and plant patents. An inventor who knows what each one protects and how it is different from the others has a huge advantage in protecting his or her invention. Picking the right kind of patent, or the right combination of patents, is the first step to securing your intellectual property.
To know how long your patent is going to last you have to know two things: what kind of patent you have and its earliest filing date. By understanding a few simple rules and the different kinds of patent applications, you, too, can reliably calculate patent expiration dates.
Beginning with George Washington, the United States has elected a handful of presidents who tinkered with an invention or two. On Presidents' Day, we recognize their willingness to join a pre-21st century version of the Maker Movement.
Did you know you can file a provisional patent application to help you get more time to complete the patent process? Learn more about provisional patents, used to ‘reserve’ a spot in line for your patent application.
Your invention has to bring something new and unique to the table, or it can’t get a patent. The patent process begins by searching for similar patents. Find out more about how to see if someone has patented your idea.
The phrase patent pending gets used a lot, but what does it mean? Find out what it means to be pending a patent, how you are still protected while the patent is pending, and why pending patents are helpful.
LegalZoom gladly provides services to citizens of the EU wishing to start a business or protect their intellectual property in the United States. Additional costs may apply.