In addition to certain guarantees provided by law, LegalZoom guarantees your satisfaction with our services and support. Because our company was created by experienced attorneys, we strive to be the best legal document service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
LegalZoom Satisfaction Guarantee Details:
If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.
If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.
Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.
Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.
Protecting your trademark starts with a robust trademark search. By knowing what other trademarks are out there, you will understand if there is room for the mark that you want to protect. Luckily, trademark searching has never been easier, but you have to know what you're looking for. Search for marks that might confuse your customers. If a trademark exists that is similar to the one you want to protect, used in a similar industry, and in the same geographical region, then protecting your trademark may prove difficult. It is better to find out early, so you can find a mark that will be easier to protect.
A trademark is a particular kind of intellectual property. To fully realize its value, you need to do more than protect your rights—you need to monitor and use the mark correctly. To get and maintain trademark protection, learn more about trademark registration, trademark infringement, and trademark monitoring.
Trademarks are an important part of your business's intellectual property, but many small business owners don't understand how to choose a strong trademark and to protect and enforce it. Find out what a trademark is and learn five essential facts about trademarks for your business.
Trademark and copyright are complementary forms of intellectual property protection that often overlap. One way to learn the difference is to look at how trademark and copyright can protect the same thing but in different ways: Copyright protects the expression of a particular idea, while trademark protects the use of a mark to identify a source of goods. Together, they protect your intellectual property in very robust ways.
Trademark registration can be complicated and expensive. Start with a strategy and apply these three steps to make sure your filing matches your need. You can avoid mistakes and save money with some careful planning and a sound strategy.
Federal trademark registration can protect your trademark nationwide. But many people don't understand that filing a trademark application is just one step toward choosing, protecting, and enforcing a trademark. Here's what else you need to know.
A trademark can last as long as it is used, if the owner is on the ball. The nature of trademark protection is complicated. In order for businesses to know how long a trademark lasts, they need to understand what a trademark really is. After that, a business owner can track with precision how long they can expect a trademark to last.