In addition to certain guarantees provided by law, LegalZoom guarantees your satisfaction with our services and support. Because our company was created by experienced attorneys, we strive to be the best legal document service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
LegalZoom Satisfaction Guarantee Details:
If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.
If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.
Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.
Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.
Federal trademark registration can protect your trademark nationwide. But many people don't understand that filing a trademark application is just one step toward choosing, protecting, and enforcing a trademark. Here's what else you need to know.
A trademark can last as long as it is used, if the owner is on the ball. The nature of trademark protection is complicated. In order for businesses to know how long a trademark lasts, they need to understand what a trademark really is. After that, a business owner can track with precision how long they can expect a trademark to last.
You may think your business name doesn't need a federal trademark because you've already registered with your state. Learn the differences between state and federal trademark registration and how a federally registered trademark can help you.
Trademarking your company's logo is an essential step to protect your rights, but it also is a technical and complex process for which you will need expert legal assistance. Find out what steps are involved.
Trademarking a business name gives you some important legal rights if someone else begins using your name. Find out the advantages of federal trademark registration and whether it’s a good idea for your business.
A service mark protects the words and symbols you use to identify your business, including names, logos and slogans. Service marks are identical to trademarks, except that service marks are used to identify services you provide, while trademarks are used for products. Learn more about service marks and the specific steps required by the registration process.
Beginning with George Washington, the United States has elected a handful of presidents who tinkered with an invention or two. On Presidents' Day, we recognize their willingness to join a pre-21st century version of the Maker Movement.
LegalZoom gladly provides services to citizens of the EU wishing to start a business or protect their intellectual property in the United States. Additional costs may apply.