In addition to certain guarantees provided by law, LegalZoom guarantees your satisfaction with our services and support. Because our company was created by experienced attorneys, we strive to be the best legal document service on the web. If you are not satisfied with our services, please contact us immediately and we will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
LegalZoom Satisfaction Guarantee Details:
If you're not satisfied, simply call us toll-free at (800) 773-0888 during our normal business hours. All requests made under this guarantee must be made within 60 days of purchase. We will process your request within 5 business days after we've received all of the documents and materials sent to you. Unfortunately, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to attorneys affiliated with our legal plans or attorney-assisted products.
If you want to exchange the product you ordered for a different one, you must request this exchange and complete your replacement order within 60 days of purchase. The purchase price of the original item, less any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your LegalZoom account. Any payments made directly by you to attorneys affiliated with our legal plans or attorney-assisted products are not eligible for exchange or credit. Any price difference between the original order and the replacement order or, if a replacement order is not completed within 60 days of purchase, the full original purchase price (in each case less any money paid to government entities or other third parties) will be credited to the original form of payment. If you paid for your original order by check, LegalZoom will mail a check for the applicable amount to your billing address.
Please note that we cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of LegalZoom's service. In some cases, a government backlog can lead to long delays before your process is complete. Similarly, LegalZoom does not guarantee the results or outcomes of the services rendered by our legal plan attorneys or attorney-assisted products. Problems like these are beyond our control and are not covered by this guarantee.
Since we're dedicating time and effort to your legal document preparation, our guarantee only covers satisfaction issues caused by LegalZoom - not changes to your situation or your state of mind.
Finding a way profit from your patent can be tricky if you're not sure how to do it. But with a little business savvy and a touch of marketing sense, you can find the companies that are looking for innovation. If you're ready to license or sell your patent, these tips and links can help you get started.
Your invention has to bring something new and unique to the table, or it can’t get a patent. The patent process begins by searching for similar patents. Find out more about how to see if someone has patented your idea.
You're ready to unleash your blockbuster idea. You're certain that it will fund your retirement handsomely, and even your Muse will get a cut. How can you make sure nobody steals your richly-deserved rewards? Basically, the type of protection you need all depends on your idea. Legal protection falls into three basic categories. Here are the basic three.
When you have a great idea that you're thinking about patenting, it's almost counter-intuitive to clam up and not share it with anyone. After all, you want whatever you've created to go viral and get as much interest as possible…right? Not necessarily. Until you've filed your application with the US Patent & Trademark Office, you want to be extra careful about who you talk to and how you share your ideas.