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What the article fails to point out - STEP 6 - is that any party you take to small claims court can retaliate in Superior Court with a frivolous lawsuit. The claim they can make is called 'civil harassment', and if they have a good attorney, the opposition can cost you far more time and money and heartache than your small claims case was ever worth. They know the system and have ongoing relationships with the judges, many times.
They can do this to humiliate you, to punish you, to insult you, to cost you money, and to try to run you out of town. For every attorney who says, "They aren't allowed to do that!," good luck finding one who will actually help you file a complaint against another attorney.