How do I use a virtual mailbox and business address?

A virtual mailbox lets you receive and read digitized copies of your postal mail online without requiring you to physically interact with actual mail items. This gives you the freedom to manage your postal mail and stay up-to-date without being tied to a specific physical location. Our business addresses are real, physical addresses that your business can use as customer-facing business mailing addresses without physically occupying the space. This gives you an extra layer of privacy and security by letting you keep your personal address or operational address to yourself. Plus, we've secured a wide range of prestigious addresses across the country, so you can position your business exactly where you desire—from Park Avenue in New York, to Market Street in San Francisco—without the price tag. Share your exclusive location with customers and on your website, business card, email signature, and more, and reap the rewards of some of the world's most prime real estate for your business.

How can a virtual mailbox and business address help me?

With a digital mailbox, you and your team can access important mail, checks, invoices, contracts, and more in one centralized online location. This lets you stay effective at managing your business whether you go remote, live abroad, or travel often. If you're starting a business, securing a business address through LegalZoom helps protect your privacy by letting you keep a personal mailbox like your home address more secure. If you're expanding your business into multiple markets, you can use virtual mail to create a presence wherever your customers are located by adding a preferred business address to a virtual mailbox.

How do I access my virtual mailbox?

After you complete the sign-up process, you'll receive a welcome email with your login information and instructions for how to set up your service and share your new business address. Follow these and you can start receiving mail at your new address immediately. Once you set up your service, you can automatically access digital scans of your postal mail online in your account via our web or mobile app. In your account settings, you can control the notifications you receive and opt for notifications every time a new postal mail item is scanned for you.

Do I have to physically pick up my mail or packages?

No, you cannot physically pick up your mail or packages at Virtual Mail addresses. Our service is entirely virtual, which means you do not have access to the physical locations associated with your mailing address. Instead, we offer convenient options for managing your mail and packages remotely. You can have your documents and packages shipped directly to your choice of address for an additional charge or store mail items free for 30 days and packages free for 10 days. After that, additional physical mail storage fees will automatically apply. You may also shred mail that you don't wish to have shipped or stored. Automate this and other decisions directly in your account to operate more efficiently than ever. Please see our detailed pricing page for more information.

How do online check deposits work?

With our check deposit service, we scan and deposit any checks you receive in the mail by mailing your checks to your bank (additional fees apply). You can set up your bank account(s) in your account settings and enable automated check depositing for more efficient processing. We do that and manage your mail at the same time.

Is virtual mail safe?

We are authorized by the United States Postal Service to receive and store mail items and documents in our facilities, and our technicians are screened and trained to ensure the privacy of your personal information. To ensure the security of your digital mail, we use 256-bit AES encryption to store digital documents. You can also enable multifactor authentication for your account to add an additional layer of protection.

Access your business mail anywhere with virtual mail

Name: Virtual mail
Brand: LegalZoom
Availability: OnlineOnly

Secure a preferred business address and view your digitized mail on any device. Get convenient junk mail filtering, plus shredding and storage, so you can start running your business from anywhere. Virtual mail starts at $29/mo.

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Brunette woman wearing and black and white checkered jacket talking on the phone while checking her LegalZoom virtual mail on her laptop.

Find your next business address

We have a network of real addresses available. Use a virtual business address as your own and receive your mail digitally.

Find address

Why use LegalZoom’s virtual mail service?

We help protect your privacy, manage your mail and packages, and give your business the prestigious address you want—without the price tag.

Private & prestigious

Keep your personal information more private—and impress clients and customers with a prestigious address—by using a virtual mailbox for your business address.

Convenient & collaborative

Access your mail from any device, at any time, from anywhere in the world. Share digitized PDFs of your business mail with your team no matter where they're located.

Easy & efficient

We'll filter out junk mail, shred what you don't want, and ship or store items at your request. Plus, access our check deposit service to ensure any checks you receive are quickly deposited to your bank.

Plans to fit your needs

MailBox Plans
MailRoom Plans

Virtual Mail

MailBox Starter

For solo business owners and/or anyone working from home

$29/mo

auto-renews monthly

Select plan

Starter MailBox includes

1 business address of your choice
2 recipients (e.g. you and your business)
5 mail items per month

Virtual Mail

MailBox Essentials

For small to medium businesses with multiple business partners

$39/mo

auto-renews monthly

Select plan

Essentials MailBox includes

1 business address of your choice
5 recipients (e.g. you, your business partners, and your business)
25 mail items per month

Virtual Mail

MailBox Premium

For small to medium businesses with higher volume needs

$79/mo

auto-renews monthly

Select plan

Premium MailBox includes

1 business address of your choice
20 recipients (e.g. you, your business partners, and your business)
50 mail items per month

How to get started with virtual mail

You select a business address

Choose an address in your desired location.

We receive your mail

Your postal mail is sent to the selected address and securely processed.

We digitize it for you

We scan and send your mail to your inbox as high-resolution PDFs.

You access your mail online

View your postal mail from anywhere, on any device, at any time.

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Why your business would benefit from virtual mail

Private

Using a virtual mailbox and address service helps keep your personal info and address more private, especially if you run your business from your home.

Professional

Choosing a high-profile business address can strengthen your company's reputation, impress customers, and grow your business.

Flexible

Knowing your mail will be received, sorted, managed, and digitized by professionals—and sent to your inbox—means you can travel and work from anywhere.

Black man working on a construction project after setting up virtual mail with LegalZoom

What is virtual mail?

A virtual mailbox provider manages your business mail and parcels for you. Instead of business mail coming to your personal or workplace address, it gets delivered to your virtual mail provider. If you've chosen LegalZoom's virtual mail services, we’ll receive your mail, sort everything, digitize it, and send it to your inbox.

Why should I use a virtual mail address for an LLC or other business entity?

If you want to keep your actual business address private—for example, if you run your business from your home—a virtual mail address can help. Another reason you might want a virtual mail address is if you travel a lot. A virtual mailbox provider helps ensure you'll never miss anything important.

If you choose LegalZoom's virtual mail service, we can store or ship the mail you want, shred what you don’t, and even filter out your junk mail. Additionally, you get to choose a high-profile address for your LLC, which can boost your company's credibility, impress customers, and help your business grow.

Are virtual mailboxes safe?

Yes. If you choose LegalZoom's virtual mail services, we'll handle all your business mail under very secure conditions. Trained staff abide by strict data protection regulations and guidelines to protect your privacy. The scanned mail on your secure cloud space is password protected. And you can even enable multi-factor authentication to your account for an additional layer of protection.

Man wearing a green shirt and denim apron standing in a warehouse holding packages and checking his LegalZoom virtual mail on his cell phone.

Can I receive packages at a virtual mailbox?

Yes. LegalZoom's virtual mail service offers free package storage for up to 10 days. We also offer parcel and mail forwarding services.

How is virtual mail different from using a registered agent?

Registered agents and virtual business address providers both receive mail on your behalf—but there's an important difference. States require most business entities appoint a registered agent to receive physical legal notices and official mail from the state, as well as service of process. Virtual mailbox providers receive your regular business mail and packages.

Ready to get started with virtual mail?

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Frequently asked questions

Ready to get started with virtual mail?

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What our customers are saying

I've never opened an envelope ... I get a scanned image ... It's really cool.

—Daniel H., virtual mail customer

More and more documents came in and we were able to grow and scale.

—Chris L., virtual mail customer

[LegalZoom] ... could help us achieve ... support for a remote workforce. It was the best choice ...

—James G., virtual mail customer

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