Mon-Fri: 5 a.m.-7 p.m. PT
Weekends: 7 a.m.-4 p.m. PT
Mon-Fri: 5 a.m.-7 p.m. PT
Weekends: 7 a.m.-4 p.m. PT
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Frequently asked questions
A registered agent is an adult or authorized business that's around during normal business hours to accept mail or hand-delivered court documents on your behalf. They must have a physical address—not a PO Box—in the same state where your business formed or got foreign qualified.
You're required to have a registered agent in most states, and you have the freedom to name the one you want—even yourself.
When you use our Registered Agent Services, you can be confident your legal notices are in good hands. We'll alert you to all important mail we receive on your behalf, and we'll also give you helpful extras, such as identity theft protection and emails about upcoming deadlines.
We're sorry to see you go! For orders, please call (800) 773-0888. For subscriptions, you have two options:
- Sign in to My Account. Go to the Account tab, then the Manage Payments section. Click on your subscription, then the Cancel link.
- Call (888) 310-0151.
We're available to help you by phone, Monday-Friday, from 5 a.m. to 7 p.m. PT. We'd also love to get your feedback on how we can improve and serve you better.
Need to cancel Registered Agent Services? Please see the question below.
To download documents, sign in to My Account, go to the Completed Orders tab, then click the document name or order number. If the document is available online, you'll see it on the right under Download Center.
For more personalized advice, you can sign up for our Business Legal Plan to connect with an independent attorney.
Not sure which is right for you? Answer a few questions to get help deciding.
- Wills, testamentary trusts, and codicils (including any such documents obtained through LegalZoom)
- Adoption, divorce, and other family law papers
- Contracts governed by the Uniform Commercial Code (e.g., negotiable instruments, letters of credit, investment securities, secured transactions, other than sections 1–107 and 1–206 and Articles 2 and 2A
- Court orders or notices or official court documents (including briefs, pleadings, and other writings) required to be executed in connection with court proceedings
- Notice of the cancellation or termination of utility services (including water, heat, and power)
- Notice of default, acceleration, repossession, foreclosure, or eviction, or the right to cure, under a credit agreement secured by, or a rental agreement for, a primary residence of an individual
- Notice of the cancellation or termination of health insurance or benefits or life insurance benefits (excluding annuities)
- Product recalls or notices of material failures that risk endangering health or safety
- Documentation accompanying the transport of hazardous materials
Note that state electronic signature laws may contain additional exceptions to those listed above. If you have any questions regarding whether a document may be validly signed using eSignature in your jurisdiction, please seek advice from an attorney.
Follow these steps to send a document for eSign:
- Login to your LegalZoom account and navigate to the eSignature tab on the left menu.
- Add your PDF document. To do so, either click on the Upload document button or simply drag and drop the file into the specified section.
- Add signer(s) to the Signature block(s). Please ensure each Signature block is assigned to a unique signer. Add your details to the Signature block if you are one of the signers of the document.
- Drag and drop the Signature block tags onto your document where you need the signer to add these details.
- Click the Send for eSign button on the top right corner of the screen. You will see a window pop up with signer(s) details.
- Verify the email address of the signer(s), type a customized message, and set a document expiration period if you want your document to be signed on or before a particular date.
- Click the Send for eSign button to send the document for eSignature.
After subscribing to the eSignature plan, you can find your plan and billing information in two ways:
- Refer to your original confirmation email that contains your plan details, billing information, and receipt.
- Log in to your LegalZoom account and click on the eSignature tab in the left nav bar. From there, you can view your plan details in the top banner.
Do you count eSignatures based on the number of signers or based on the number of documents I send for electronic signature?
Every time you send a document for eSignature, you consume one eSignature from your plan. This is true even if the signer does not ultimately sign the document for any reason, including:
- The email was undelivered due to an incorrect email address;
- The signer declines to sign;
- The signer takes no action on the document and it expires; or
- The signer requests changes, therefore, requiring the sender to send another version;
- The sender cancels or deletes the document.
Make sure to keep track of your remaining eSignatures under your plan to avoid running out unexpectedly.
eSignature plans are one-year plans that renew automatically on an annual basis at the then-current service price.
If you run out of eSignatures before the end of your plan’s annual term, you will need to purchase another subscription in order to send more documents for electronic signature. When you purchase a new eSignature plan, your automatic renewal date will reset to one year from the date of the most recent purchase.
To stop your eSignature plan from being auto-renewed, you may cancel your plan at any time by calling us at (833) 563-1603, Mon-Fri 5 a.m.-5 p.m. PT, or by sending an email to e‑firstname.lastname@example.org containing the phrase “Cancel my eSignature subscription.” Make sure to include your email address associated with your LegalZoom account.
Note that even if you cancel,
- Your plan will remain active until the expiration of the one-year term.
- You can continue to send documents for eSignatures until then as long as you have eSignatures remaining in your plan.
- You'll still have access to all the signed documents in your account.
If you'd like more help with estate planning, you can become a member of a personal legal plan to connect with an independent attorney. A two-week trial is included with the purchase of a comprehensive package for a last will or a living trust. If you need multiple estate planning documents, you can save with our Estate Plan Bundles. The bundles come with three estate planning documents plus one year of the personal legal plan.
You can revise your estate planning documents in My Account. Once you sign in, you'll find the document under either the Completed Orders tab, or the Open Orders tab. Next to the document, click the Revise button, and make the changes you want. You'll also have the option to have your revised documents printed and shipped to you for an additional cost. Be sure to go all the way to the end of the questionnaire and click the Submit Order button.