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  • articleHow to Collect and Use Customer Feedback to Improve Your Business

    …pay more for a better customer experience. What customer feedback should you gather, how can you do that, and what should you do with it? Here's what many small…

  • articleHow to Start a Business

    For many, entrepreneurship has become the American dream, with adults and children alike taking steps to start a business. Some people tire of traditional employment, while others spot an opportunity…

  • articleHow to Size Up the Competition

    …competitors do business and their strengths and weaknesses. Now you must figure out how you will meet the challenge: Can you take customers away from your competitors? Is there something…

  • articleHow to Acknowledge Customer Complaints, Build Your Brand, and Create Customer Loyalty

    Sooner or later, every company is bound to get complaints about a defective product, poor service, billing issues, or customer dissatisfaction of some sort. Consumer complaints are the downside of…

  • articleHow to Find Investors During the Coronavirus Pandemic

    …is that many investors are still on the hunt for investment opportunities. So how can you position your venture to get noticed by active investors now? Identify appropriate partners By…

  • articleHow to Calculate Capital Gains Tax

    …the latest adjustments can mean fast-tracking financial success and keeping as much of your hard-earned money as possible. How is capital gains tax calculated? Similar to income taxes…

  • articleHow to Write a Job Applicant Rejection Letter

    … position in your company opens up. How to write a rejection letter When drafting the letter you'll be sending out to unsuccessful candidates, there are certain important points to…

  • articleHow to Build Online Communities Around Your Business and Brand

    …a business owner, you should be investing in building online communities to ensure the success of your brand throughout this crisis and beyond. Here's how. What are online communities? …

  • articleHow to Conduct a New York Business Search

    …business name Reserve your business name Register your business Register your domain name and website Trademark the business name FAQs How much is it to start a business in NY…

  • articleHow to Map Your Customer's Journey

    Customers have higher expectations than ever, and businesses must strive to understand how their operations are or aren't meeting or exceeding those expectations. This is where customer journey mapping…