Supplemental Terms of Service for Advantage Subscriptions and Third Party Services

Welcome to the Terms of Service for LegalZoom Business Advantage Standard, Legal Advantage Standard, Business Advantage Plus, and Continuing Coverage Plan (collectively referred to as the "Advantage Subscriptions") and certain benefits or services provided by third parties, offered through LegalZoom (collectively referred to as “Third Party Services”). Advantage Subscriptions and Third Party Services may be sold as standalone products or bundled with LegalZoom Legal Advantage Plus or Business Advantage Pro (a “Legal Plan Bundle”).  Legal Advantage Plus and Business Advantage Pro are controlled by an additional Legal Plan Contract.

In addition to the other LegalZoom.com, Inc. ("LegalZoom") terms, these supplemental terms of service (the "Supplemental Terms" or the "Agreement") constitute a legal agreement between you and LegalZoom detailing the terms of the Advantage Subscriptions and your use Third Party Services. This Agreement is effective as of the date you accept its terms by purchasing an Advantage Subscription, accepting a free trial thereof, or purchasing a package that includes any Third Party Services (the "Effective Date"). If you sign up for an Advantage Subscription or purchase a package that includes Third Party Services, you accept these terms, conditions, limitations, and requirements. Please read these Supplemental Terms carefully. 

THIS AGREEMENT - TOGETHER WITH THE LEGALZOOM TERMS OF USE, TERMS OF SERVICE, PRIVACY POLICY, AND ANY OTHER APPLICABLE TERMS - COLLECTIVELY CONSTITUTE THE "AGREEMENT" BETWEEN YOU AND LEGALZOOM. YOU MUST ACCEPT AND ABIDE BY THESE TERMS AS PRESENTED TO YOU: CHANGES, ADDITIONS, OR DELETIONS ARE NOT ACCEPTABLE AND LEGALZOOM MAY REFUSE ACCESS TO ANY OR ALL OF AN ADVANTAGE SUBSCRIPTION FOR NONCOMPLIANCE WITH ANY PART OF THIS AGREEMENT. 

THE ADVANTAGE SUBSCRIPTIONS AND THIRD PARTY SERVICES ARE NOT A SUBSTITUTE FOR ACCOUNTING, BUSINESS, LEGAL, TAX, OR OTHER PROFESSIONAL ADVICE OR SERVICES. 

1. License Grants. 

LegalZoom grants you a non-exclusive, non-transferable worldwide right to use the Advantage Form Library (the "Library"), subject to these Supplemental Terms. This license allows you to access, download, use, and edit forms in the Library for your personal use. You shall not: (i) license, sublicense, sell, resell, transfer, assign, distribute, or otherwise make available to any third party the Library or any content therein; or (ii) modify, edit, reproduce, reverse engineer, alter, enhance, make derivative works based on or referring to or in any way exploiting the Library, its content, or its source code, except for modifications based on access and use of the Library specifically authorized by these Supplemental Terms. All rights not expressly granted to you are reserved by LegalZoom and its licensors. You must have a LegalZoom account to sign up for an Advantage Subscription and use the Library. We reserve the right to accept, refuse, or terminate membership in our discretion. You may not transfer or assign your Advantage Subscription or these benefits. 

Unless explicitly stated otherwise, any new features that augment or enhance the current Library or your Advantage Subscription, including the release of new forms or the addition of any Third Party Services, shall be subject to these Supplemental Terms. LegalZoom may subcontract any work, obligations, or other performance required under an Advantage Subscription without your consent. 

2. Benefits of Advantage Subscriptions and Third Party Services 
 

* BAP and LAP are governed by the separate Legal Plan Contract.

3. Vault Service. 

a. No Original Documents. 

Do not send your original documents (each an "Original Document"). Customers using the Vault Service are encouraged to retain their Original Documents and provide LegalZoom with copies of Original Documents as Vault Documents. Customers should preserve Original Documents in a secure and safe location. The Vault Service is intended to provide a record of, and not to serve as a repository for, Original Documents. LegalZoom will not accept Original Documents as Vault Documents and, if apparent, will make reasonable efforts to return Original Documents received to you; provided, however, that if an Original Document is submitted and retained as part of the Vault Service, it will be deemed a copy and preserved electronically as a Vault Document. LegalZoom accepts no liability for preservation of Original Documents.

b. Reservation of Rights. 

LegalZoom reserves the right to store Vault Documents in any format, including hard and/or electronic copies. If you provide LegalZoom with a hard copy Vault Document, you acknowledge that LegalZoom may create an electronic copy of such Vault Document and destroy the hard copy. References to "photocopy" and "copy" in these Terms of Service and other LegalZoom materials, including without limitation the Site, emails, letters, guides, and brochures, do not imply that LegalZoom retains hard copies of Vault Documents. The terms "photocopy," "copy," and "electronic copy" are used interchangeably throughout these Supplemental Terms. 

4. Use. 

a. General Practices. 

You acknowledge that LegalZoom may establish general practices and limits concerning use of its Advantage Subscriptions or Third Party Services, including without limitation the maximum number of forms you may access in the Library in a given period of time, or the number of times (and the maximum duration for which) you may access the Library in a given period of time. 

b. Right to Change Practices. 

You acknowledge that LegalZoom reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice. 

c. Responsibility for Misuse. 

You are responsible for all expenses incurred or other actions that may occur through your use of an Advantage Subscription. You must immediately alert us of any fraudulent, unauthorized, illegal, or suspicious use of an Advantage Subscription, the Library, or any other breach of security or unauthorized or illegal activity that you reasonably suspect. 

5. Third Party Services. 

LegalZoom works with a number of partners and affiliates whose websites are linked with LegalZoom and are controlled by parties other than LegalZoom (each a "Third Party Site"). LegalZoom is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Site, any website accessed from a Third Party Site or any changes or updates to such sites. LegalZoom makes no guarantees about the content or quality of the products or services provided by such sites. If you have purchased a package that includes any Third Party Services, the third party may contact you by email and/or phone with instructions on how to access your benefits.  You may be required to accept additional terms located on the Third Party Site.

A. 1-800Accountant. If you have purchased a package that includes access to 1-800Accountant Services, the following provisions apply: 

(i) Access 

1. 1-800Accountant Services are provided at no additional cost to purchasers of a Legal Plan Bundle whose membership remains in good standing.
2. These benefits will automatically terminate upon the cancellation or termination of your Legal Plan membership. 

(ii) Benefits 

1. Access to 1-800Accountant includes telephone consultations, limited to tax-related matters, with a 1-800Accountant certified public accountant or enrolled agent, of up to 30 minutes each, limited to one consultation for each new tax matter.

(iii) Notices 

1. LegalZoom does not provide tax advice or services. Accountants made available through 1-800Accountant are third-party independent contractors who agree to provide tax services directly to you, not through LegalZoom. LegalZoom makes no guarantees as to the substance of accountants’ advice. 1-800Accountant is not affiliated with attorneys made available through Legal Plans. 
2. Consultations scheduled for the 1-800Accountant Services through the LegalZoom Member Center are submitted via 1-800Accountant’s proprietary software. 1-800Accountant makes this service available for your convenience. LegalZoom is not liable for any interruptions or delays in this service.

B. Dun & Bradstreet Credibility Corp. If you have purchased a package that includes access to CreditAlert™ services provided by Dun & Bradstreet Credibility Corp (“DBCC Services”), the following provisions apply:

                (i) Access

1. Access to DBCC Services is included at no additional cost in certain Business Legal Plan Bundle or Business Advantage Standard subscriptions.
2. These benefits will automatically terminate upon the cancellation or termination of such membership or the termination of our agreement with Dun & Bradstreet Credibility Corp., whichever is earlier.
3. If you are uncertain whether DBCC Services were included in your package, please contact Customer Care at customercare@legalzoom.com.

(ii) Benefits

1. Once your entity is formed, you will receive a unique numeric identifier for your business (“DUNS Number”) through Dun & Bradstreet, Inc.
2. After you have received your DUNS Number, you will get real time notifications when there are changes to your file that may affect your business credit score.
3. You will receive alerts related to major company events such as suits, liens and judgments.

6. Authority to Enter Agreement. If you are entering into these Supplemental Terms on behalf of a company or other legal entity, you represent that you have the legal authority to bind such entity to these terms, in which case the terms "you" or "your" shall refer to such entity. If you do not have such authority or if you do not agree with these Supplemental Terms, you may not sign up for or use any Advantage Subscription, any Third Party Services or the Library. If after your purchase we find that you do not have authority to bind the entity for which you ordered, you will be personally responsible for the obligations in these Supplemental Terms and the order you placed, including without limitation, the payment obligations. We shall not be liable for any loss or damage resulting from our reliance on any instruction, notice, document or communication, reasonably believed by us to be genuine and originating from an authorized representative of your company. If there is reasonable doubt about the authenticity of any such instruction, notice, document, or communication, we may, but are not obliged to, require additional authentication from you. 

7. Payment. 

a. Fees. 

If you purchase an Advantage Subscription, you hereby agree to pay all charges to your account made therefore, including but not limited to applicable taxes and fees for the use of additional features not included as part of your Advantage Subscription. You will be charged in accordance with the billing terms in effect at the time of your initial purchase. For any Advantage Subscription you purchase that is charged in full upon purchase, you agree that for each renewal period for such Advantage Subscription, the amount due for the next subscription period will be due and immediately payable in full as of the first day of your renewed subscription period. For each Advantage Subscription, your charge remains for each subscription period no matter if you access the Library or Site during any subscription term. In other words, EVEN IF YOU DO NOT USE THE ADVANTAGE SUBSCRIPTION, INCLUDING BUT NOT LIMITED TO ACCESSING THE LIBRARY OR ANY THIRD PARTY SERVICES, YOU WILL BE RESPONSIBLE FOR ANY SUBSCRIPTION FEES UNTIL YOU CANCEL YOUR SUBSCRIPTION OR IT IS OTHERWISE TERMINATED. For more information regarding canceling your Advantage Subscription, see the "Termination or Cancellation" section below. There is no separate fee for Third Party Services when received as an additional benefit to a Legal Plan Bundle or Business Advantage Standard. 

b. Billing. 

To allow payment for the initial term of an Advantage Subscription, valid credit card information is due at the time of purchase. 

Your Advantage Subscription will renew automatically at the end of the initial term (the "Billing Date") and at the end of each term thereafter unless and until you give notice of your intention to terminate your Advantage Subscription pursuant to the terms of this Agreement. If you do not give us notice of such intention, your credit card will be charged for the renewal term of your Advantage Subscription on your Billing Date. If your purchase date is on the 29th through 31st day of any month, your Billing Date for renewals in months with fewer days will fall on the last day of the month. LegalZoom may adjust your Billing Date in subsequent renewal periods without notice. This will be reflected by a charge to your account on a pro-rated basis according to the number of days that have passed since the Billing Date of your latest renewal charge. Unless otherwise notified in advance by LegalZoom pursuant to this Agreement, the renewal charge will be equal to the original purchase price for the Advantage Subscription. 

You agree to pay LegalZoom the fees associated with your Advantage Subscription. Additional discounts may be available for members purchasing multiple months up front or as part of certain promotions.

c. Notice of Automatic Renewal. 

We will send a reminder email to the email address of record for your account approximately one week before your Billing Date. You acknowledge and agree that this notice is provided as a courtesy only, and we are not obligated or required to provide such notice. You acknowledge and agree that (i) your failure to read, (ii) inability to receive, or (iii) the failure of LegalZoom to send the email does not create any liability on the part of LegalZoom or any third-party service provider. 

d. Promotional Trial Memberships. 

We sometimes offer certain customers various trial or other promotional memberships, which are subject to these Supplemental Terms except as otherwise stated in the promotional offers. AT THE COMPLETION OF A TRIAL MEMBERSHIP, UNLESS YOU CHOOSE TO CANCEL BY CALLING 877-657-8787, YOUR ADVANTAGE SUBSCRIPTION WILL RENEW AUTOMATICALLY AND YOUR CREDIT CARD WILL BE CHARGED TO BEGIN YOUR INITIAL TERM. 

8. Changes to Advantage Subscriptions and Library. 

a. General Changes. 

LegalZoom may change, modify, add, remove, suspend, cancel or discontinue any aspect of an Advantage Subscription or the Library, including the functionality, content and/or availability of any features of such Advantage Subscription, the Library, or Third Party Services, at any time in LegalZoom's sole discretion. We may also impose limits on certain features and services or restrict your access to all or part of the Library or your Advantage Subscription without notice or liability at any time.

b. Fee Adjustments. 

LegalZoom may increase its fees for any Advantage Subscription effective the first day of a renewal term by giving you notice of the new fees at least thirty (30) days before the beginning of the renewal term. If you do not cancel your subscription pursuant to Section 8, you shall be deemed to have accepted the new fee for that renewal term and any subsequent renewal terms (unless the fees are increased in the same manner for a subsequent renewal term). Reductions in fees become effective on the next renewal term without any pro rata for the period covered under the prior fee schedule. 

9. Termination or Cancellation. 

a. By LegalZoom. 

(i) LegalZoom may terminate your use of all or part of the Library, Third Party Services or your Advantage Subscription in its sole discretion; provided, however, that, as your sole remedy, we will refund to you any prepaid fees actually paid specifically related to the current term of that Advantage Subscription or part thereof. 

(ii) If payment is not made on the Billing Date, as described in Section 8 above, you will have until the one (1) month anniversary of your Billing Date to correct the credit card information on file and post a payment to your account. If after the expiration of this grace period you have not made any payment on your Advantage Subscription, your non-payment may result in suspension of service and subsequent termination of your Advantage Subscription. 

(iii) Your right to use an Advantage Subscription is subject to any limits established by LegalZoom or by your credit card issuer. If payment cannot be charged to your credit card or your charge is returned for any reason, including through a chargeback, LegalZoom reserves the right, in its sole and absolute discretion, to suspend or terminate your access and account, thereby terminating this Agreement and all obligations of LegalZoom hereunder. If a charge made to your credit card is declined, LegalZoom may make up to five (5) attempts to bill that card over a thirty (30) day period. 

(iv) If you wish to reactivate your account after such termination, there will be no setup or reactivation fees; provided, however, accounts terminated for non-payment will be reactivated only on receipt of the full amount past due and a written request to reinstate the account. When an expired account is reactivated, the new term begins on the date of reactivation.

b. By Subscriber. 

(i) After you have received this Agreement, you have ten (10) days in which to examine it. If during this period you decide that you are not satisfied with the Agreement, you may return the Agreement to us and have any prepaid amounts refunded. If the Agreement is returned, the Agreement shall be void from the beginning and the parties shall be in the same position as if this Agreement had not been issued. 

(ii) You will have the right to cancel your Advantage Subscription by calling our Customer Care Center at (800) 773-0888. After such cancellation, your Advantage Subscription will remain active until the end of then-applicable period.

c. Services After Termination. 

After termination of your Advantage Subscription, either by you or by LegalZoom, you will not be able to access the corresponding Advantage Subscription offerings. 

10. Dispute Resolution. The parties agree to arbitrate all disputes and claims pursuant to the paragraph 10 of LegalZoom's Terms of Service. 

10. NO GUARANTEE. LEGALZOOM MAKES NO GUARANTEE THAT ANY FORM IN THE LIBRARY IS SUITABLE FOR A PARTICULAR PURPOSE, NOR THAT ANY FORM INCLUDED OR REFERENCED IN THE LIBRARY OR PROVIDED BY EMAIL, OR INFORMATION PROVIDED BY THE LIBRARY OR BY EMAIL IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY. FURTHERMORE, LAWS, REGULATIONS, AND ADMINISTRATIVE REQUIREMENTS OFTEN CHANGE, AND THEIR APPLICATION AND IMPACT VARY FROM COMPANY TO COMPANY AND INDUSTRY TO INDUSTRY. ACCORDINGLY, NEITHER THE LIBRARY NOR ANY EMAIL COMMUNICATION IS INTENDED TO PROVIDE OR SUBSTITUTE FOR ACCOUNTING, LEGAL, BUSINESS, TAX, OR OTHER PROFESSIONAL ADVICE OR SERVICES. THEY ARE OFFERED FOR INFORMATION PURPOSES ONLY AND THE LIBRARY SERVES ONLY AS A VENUE FOR INDIVIDUALS TO VIEW AND DOWNLOAD SPECIFIC FORMS. THE LIBRARY, ANY EMAIL COMMUNICATIONS AND THE INFORMATION CONTAINED IN ANY OF THESE ARE NOT AND SHOULD NOT BE CONSTRUED OR RELIED ON AS LEGAL ADVICE. COMPLIANCE WITH ALL LAWS AND REGULATIONS REMAINS YOUR SOLE AND ABSOLUTE RESPONSIBILITY. BEFORE TAKING ANY BUSINESS OR LEGAL ACTION BASED ON INFORMATION FROM THE SITE, THE LIBRARY OR ANY EMAIL COMMUNICATION, YOU SHOULD CONSULT WITH A FINANCIAL OR LEGAL PROFESSIONAL TO VERIFY DEADLINES AND DETERMINE WHETHER SUCH ACTIONS ARE APPROPRIATE FOR YOU BASED ON YOUR PERSONAL OR BUSINESS NEEDS. NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, ARE GIVEN REGARDING THE LEGAL OR OTHER CONSEQUENCES RESULTING FROM THE USE OF THE LIBRARY OR ANY ADVANTAGE SUBSCRIPTION. 

Updated: September 25, 2014