Welcome to the supplemental terms of service for LegalZoom.com, Inc.
(“
LegalZoom
”) subscription products and subscription packages (collectively,
the “
Subscriptions
”) and certain benefits or services provided by third parties and
offered through LegalZoom (collectively, the “
Third-Party Services
”). These terms shall be referred to as “
Supplemental Terms of Service for Subscriptions and Third-Party
Services
” or “
Subscription Terms
”. Certain services may be bundled with other products such as a
legal plan (a “
Legal Plan Bundle
”) or a compliance package. Legal Advantage Plus and Business
Advantage Pro are subject to the terms of LegalZoom’s
Legal Plan Contract
. These Subscription Terms were formerly known as the “Supplemental
Terms of Service for Advantage Subscriptions and Third-Party
Services” and may still be referenced under that name on the
www.legalzoom.com
website.
In addition to the other LegalZoom terms, these Subscription Terms
constitute a legal agreement between you and LegalZoom detailing the
terms of your use of Subscriptions and Third-Party Services. The
Subscription Terms are effective on the date you accept them by
purchasing or accepting a promotional trial of a Subscription, or by
purchasing a package that includes Third-Party Services (the “
Effective Date
”). Please read these Subscription Terms carefully.
THESE SUBSCRIPTION TERMS, THE LEGALZOOM
TERMS OF USE
,
TERMS OF SERVICE
,
PRIVACY POLICY
, AND ANY OTHER APPLICABLE TERMS CONSTITUTE THE "AGREEMENT" BETWEEN
YOU AND LEGALZOOM. YOU MUST ACCEPT AND ABIDE BY THESE TERMS AS
PRESENTED TO YOU: CHANGES, ADDITIONS, OR DELETIONS ARE NOT
ACCEPTABLE AND LEGALZOOM MAY REFUSE ACCESS TO PART OR ALL OF A
SUBSCRIPTION FOR NONCOMPLIANCE WITH THE SUBSCRIPTION
TERMS. THESE SUBSCRIPTION TERMS AFFECT YOUR LEGAL RIGHTS AND
OBLIGATIONS. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THESE TERMS,
DO NOT USE THE SERVICE. To request a refund, contact the LegalZoom
Customer Care Center at (800) 773-0888.
These Subscription Terms address benefits that may or may not be
included in your specific package. The sections discussing benefits
included in your package apply to you. Refer to your Welcome Email
or
My Account page
for a complete list of your included benefits. If you are
unsure which benefits are included in your package, please contact
us through our customer care center.
LegalZoom works with partners and affiliates whose websites are
linked with LegalZoom and controlled by parties other than LegalZoom
(each a “
Third-Party Site
“). LegalZoom is not responsible for and does not endorse the
availability, contents, products, services, or use of any
Third-Party Site, any website accessed from a Third-Party Site, or
any changes to those sites. LegalZoom does not guarantee the content
or quality of the products or services provided by Third-Party
Sites. If you have purchased a package that includes a
Third-Party Service, the third party may contact you by email or
phone with instructions on how to access your benefits, and you may
be required to accept additional terms that are located on the
Third-Party Site.
LegalZoom Branded Services
1.
Compliance Calendar
.
If you have purchased a package that includes the LegalZoom
Compliance Calendar (the “Compliance Calendar”), the following
provisions apply to you:
a.
License
. LegalZoom grants you a nonexclusive, nontransferable worldwide
license to access and use the Compliance Calendar during the
Membership Term, subject to these Subscription Terms. You shall not:
(i) license, sublicense, sell, resell, transfer, assign, distribute,
or otherwise make available to any third party the Compliance
Calendar or any of its contents; or (ii) modify, edit, reproduce,
reverse engineer, alter, enhance, make derivative works based on or
referring to, or in any way exploit the Compliance Calendar, its
content, or its source code. All rights not expressly granted to you
are reserved by LegalZoom and its licensors.
b.
Compliance Alerts
. The Compliance Calendar may generate email or SMS text message
reminders of common filing deadlines and other important dates.
LegalZoom is not liable for your failure to view or read the message
or inability to receive the message. The Compliance Calendar is made
available to you to help you identify and comply with important
deadlines. Compliance with any deadlines, whether or not referenced
or communicated by email or SMS text message, is always your sole
responsibility.
2. Compliance Filing Service
. If you have purchased a subscription that includes a
compliance filing service, such as a Compliance Filings package, you
will be entitled to on going filings of reports with your State
(where applicable) and depending on your package, ongoing
amendment filings for your federal Beneficial Ownership Information
Report (BOIR). The following provisions apply to you:
a.
Filing Fees
. You are responsible for paying government fees, including late
fees, processing fees, and any other applicable government fees.
b.
Responsibility to Provide Accurate and Timely Information
. You must complete an Annual Reports questionnaire at least 15
business days before your filing due date. For the BOIR, you
must complete your questionnaires at least 5 days prior to the
deadlines set by the federal government. It is your
responsibility to provide timely and accurate information when
completing the questionnaires for these reports as well as the
business licenses product that may be included in the Compliance
Filing subscription.
c.
Compliance Alerts
. We will reach out to you up to five times to remind you of an
upcoming filing. We may also contact you about missed filings or
changes to your entity’s status with state-filing authorities. You
are responsible for informing LegalZoom of changes to your contact
information.
d.
Eligibility
. To qualify for our state-filing service, your entity must be in
good standing with the state.
e.
Exclusions
. Local, industry-specific, licensing, tax, and other filing
requirements are not included as part of this state filing service,
unless specified otherwise in your package.
f.
Guarantee
. LegalZoom guarantees that if we miss a deadline for a filing
included as part of our state annual report filing service, we will
pay the penalty. You are responsible for paying any government
filing fees. You must complete an Annual Reports questionnaire at
least 15 business days before the filing due date. We will reach out
to you up to five times to remind you of an upcoming filing. If the
filing cannot be completed because of your inaction or error,
because you did not pay the filing fees, or because your entity is
not in good standing, this guarantee will not apply. This guarantee
does not apply to the filing of your federal and state income tax
returns. If your entity is not in good standing with the state
before the filing deadline, this guarantee will not apply. This
guarantee does not apply to the filing of your federal BOIR or
federal/state business income tax returns.
3. Legal Forms Library
. If you have purchased a package that includes access to the
legal forms library, the following provisions apply to you:
a.
License
. LegalZoom grants you a nonexclusive, nontransferable worldwide
right to use the legal forms library (the “
Library
”) during the time period you have purchased and, for subscription
memberships, while your membership remains in good standing
(collectively, the “Membership Term”), subject to these Subscription
Terms. This license allows you to access, download, use, and edit
forms in the Library for your personal use. You may not: (i)
license, sublicense, sell, resell, transfer, assign, distribute, or
otherwise make available to any third party the Library or any of
its contents; or (ii) modify, reproduce, reverse engineer, or make
derivative works based on, referring to, or exploiting the Library,
its contents, or its source code, except for modifications to the
forms for your personal use. All rights not expressly granted to you
are reserved by LegalZoom and its licensors.
b.
No Guarantee
. LegalZoom does not guarantee that any form provided in the Library
is suitable for a particular purpose, or that any form included or
referenced in the Library is accurate, reliable, complete or timely.
The forms included or referenced in the Library are for information
purposes only, and should not be relied upon as legal advice. The
Library serves as a venue to view and download the forms.
c.
Not Legal Advice
. LegalZoom is not a law firm and does not provide legal advice or
representation. The legal forms library is not a substitute for the
advice of an attorney.
4. Minutes Manager
. If you have purchased a package that includes the LegalZoom
Minutes Manager (“Minutes Manager”), the following provisions apply
to you:
a.
License
. LegalZoom grants you a nonexclusive, nontransferable worldwide
license to access and use the Minutes Manager during the Membership
Term, subject to these Subscription Terms. You shall not: (i)
license, sublicense, sell, resell, transfer, assign, distribute, or
otherwise make available to any third party the Minutes Manager or
any of its contents; or (i) modify, edit, reproduce, reverse
engineer, alter, enhance, make derivative works based on or
referring to, or in any way exploit the Minutes Manager, its
content, or its source code. All rights not expressly granted to you
are reserved by LegalZoom and its licensors.
b.
No duty to keep records
. Minutes Manager serves as a venue to record specific information.
LegalZoom does not store Minutes Manager records indefinitely, but
will retain Minutes Manager records for a minimum of five years from
the date last edited by you.
6. Tax Related Services
.
If you have purchased a package that includes access to tax
consultation services, these services will be provided by Purely
Solutions, LLC dba LZ Tax (“LZ Tax”), a subsidiary of LegalZoom.com,
and will be subject to
LZ Tax Terms
of Service
and the
LZ Tax Privacy Policy
.
7. Vault Service
. If you have purchased a package that includes the LegalZoom Vault
Service (“Vault Service”), the following provisions apply to you:
a.
Benefits
. The Vault Service allows customers to electronically store copies
of certain qualifying executed LegalZoom documents (each a “Vault
Document”).
b.
No Original Documents
. Do not send your original documents (each an “Original
Document”) to LegalZoom. Customers using the Vault Service are
encouraged to retain Original Documents and provide LegalZoom with
copies of Original Documents that will serve as Vault Documents.
Customers should preserve Original Documents in a secure location.
The Vault Service provides a record of, but does not serve as a
repository for, Original Documents. LegalZoom will not accept
Original Documents as Vault Documents. If LegalZoom believes that it
has received Original Documents, it will make reasonable efforts to
return those Original Documents to you. However, if you submit an
Original Document and LegalZoom retains it as part of the Vault
Service, it will be deemed a copy and preserved electronically as a
Vault Document only. LegalZoom is not liable for preservation of
Original Documents.
c.
Reservation of Rights
. LegalZoom may store Vault Documents in any format, including
hard or electronic copies. If you provide LegalZoom with a hard copy
Vault Document, you acknowledge that LegalZoom may create an
electronic copy of that Vault Document and destroy the hard copy.
References to “photocopy" and “copy” in LegalZoom materials,
including the Site, emails, letters, guides, and brochures, do not
imply that LegalZoom retains hard copies of Vault Documents. The
terms “copy” and “electronic copy” are used interchangeably
throughout these Subscription Terms.
8. Cloud Storage Services
. If you have purchased a package that includes access to cloud
storage services for online content storage, sharing and processing
of files, materials, data, text, audio, video, images, or other
content (collectively, “Content”), hosted through the LegalZoom
website and applications (“Cloud Services” or “Cloud Service”), the
following provisions apply to you:
a.
Access to the Cloud Service
. You may use the Cloud Services on a non-exclusive basis, solely in
strict compliance with these Terms and all applicable laws.
b.
Service Provider
. You acknowledge and agree that LegalZoom does or may work with
third-party sub-providers (each a “Cloud Service Provider”) of our
choice to provide some or all of the Cloud Services.
c.
Your Account
. Only you may use your Cloud Services. You must keep your account
and passwords confidential and not authorize any third party to
access or use the Cloud Service on your behalf, unless we provide an
approved mechanism for such use.
LegalZoom and our Cloud Service Provider will not be liable for any
loss or damages arising from any unauthorized use of your account.
d.
Content
. Except for material we license to you, we don’t claim ownership of
any content that is transmitted, stored, or processed in your
account(s). We also don’t control, verify, or endorse the Content
that you and others make available on the Cloud Services. We provide
functions that allow you to control who may access your Content. If
you enable the features that allow you to share the Content with
others, anyone you’ve shared Content with (including the general
public, in certain circumstances) may have access to your Content.
You hereby grant LegalZoom and its contractors the right to
transmit, use, and disclose Content posted on the Cloud Services to
the extent necessary to provide the Cloud Services, as otherwise
permitted by these Terms, or as described in the LegalZoom
Privacy Policy
.
You represent and warrant that: (a) you have all the rights in the
Content necessary for you to use the Cloud Services and to grant the
rights in this Cloud Storage Services Section; and (b) the storage,
use or transmission of the Content doesn’t violate any law or these
Terms.
You will: (a) be solely responsible for the nature, quality and
accuracy of the Content; (b) ensure that the Content (including the
storage or transmission thereof) complies with these Terms and any
and all applicable laws, and regulations; (c) promptly handle and
resolve any notices and claims relating to the Content, including
any notices sent to you by any person claiming that any Content
violates any person’s rights, such as takedown notices pursuant to
the Digital Millennium Copyright Act and any other notices; and (d)
maintain appropriate security, protection, and backup copies of the
Content, which may include your use of additional encryption
technology to protect the Content from unauthorized access.
LegalZoom will have no liability of any kind as a result of the
deletion of, correction of, destruction of, damage to, loss of or
failure to store or encrypt any Content.
e.
Unauthorized Use
. You must immediately notify LegalZoom in writing of any
unauthorized use of: (a) any Content, (b) any account, or (c) the
Cloud Services that come to your attention. In the event of any such
unauthorized use by a third party that obtained access through you,
you will take all steps necessary to terminate such unauthorized
use. You will provide LegalZoom with such cooperation and assistance
related to any such unauthorized use as LegalZoom may request.
f.
Data Limits
. LegalZoom reserves the right to limit the amount of Content you
may store on the Cloud Services.
g.
Content Stored in the United States
. The Cloud Services are provided from the United States. By using
and accessing the Cloud Services, you understand and consent to the
storage and processing of the Content and any other personal
information in the United States. LegalZoom and our Cloud Service
Provider reserve the right to store and process personal information
outside the United States, and will use commercially reasonable
efforts to provide you with notice of any such changes in the
processing location.
h.
Acceptable Use
. You must not use the Cloud Services to harm others or the Cloud
Services. For example, you must not use the Cloud Services to harm,
threaten, or harass another person, organization, or LegalZoom
and/or to build a similar service or website. You must not: damage,
disable, overburden, or impair the Cloud Services (or any network
connected to the Cloud Services); resell or redistribute the Cloud
Services or any part of it; use any unauthorized means to modify,
reroute, or gain access to the Cloud Services or attempt to carry
out these activities; or use any automated process or Cloud Services
(such as a bot, a spider, or periodic caching of information stored
by LegalZoom) to access or use the Cloud Services. In addition, you
promise that you will not and will not encourage or assist any third
party to:
modify, alter, tamper with, repair or otherwise create derivative
works of any software;
reverse engineer, disassemble or decompile the software used to
provide or access the Cloud Services, including the software, or
attempt to discover or recreate the source code used to provide or
access the Cloud Services, except and only to the extent that the
applicable law expressly permits doing so;
use the Cloud Service in any manner or for any purpose other than as
expressly permitted by these Terms, the Privacy Policy, any user
guides or any other policy, instruction or terms applicable to the
Cloud Services that are available on the Cloud Services (“Policies”);
sell, lend, rent, resell, lease, sublicense or otherwise transfer any
of the rights granted to you with respect to the Cloud Services to any
third party;
remove, obscure or alter any proprietary rights notice pertaining to
the Cloud Services;
access or use the Cloud Services in a way intended to improperly avoid
incurring fees or exceeding any usage limits or quotas;
use the Cloud Services in connection with the operation of nuclear
facilities, aircraft navigation, communication systems, medical
devices, air traffic control devices, real time control systems or
other situations in which the failure of the Cloud Services could lead
to death, personal injury, or physical property or environmental
damage;
use the Cloud Services to: (i) engage in any unlawful or fraudulent
activity or perpetrate a hoax or engage in phishing schemes or forgery
or other similar falsification or manipulation of data; (ii) send
unsolicited or unauthorized junk mail, spam, chain letters, pyramid
schemes or any other form of duplicative or unsolicited messages,
whether commercial or otherwise; (iii) store or transmit inappropriate
Content, such as Content: (1) containing unlawful, defamatory,
threatening, pornographic, abusive, libelous or otherwise
objectionable material of any kind or nature, (2) containing any
material that encourages conduct that could constitute a criminal
offense, or (3) in a way that violates or infringes upon the
intellectual property rights or the privacy or publicity rights of any
person or entity or that may otherwise be unlawful or give rise to
civil or criminal liability; (iv) store or transmit any Content that
contains or is used to initiate a denial of service attack, software
viruses or other harmful or deleterious computer code, files or
programs such as Trojan horses, worms, time bombs, cancelbots, or
spyware; or (v) abuse, harass, stalk or otherwise violate the legal
rights of a third party;
interfere with or disrupt servers or networks used by LegalZoom or its
Cloud Service Provider to provide the Cloud Services or used by other
users’ to access the Cloud Services, or violate any third party
regulations, policies, or procedures of such servers or networks or
harass or interfere with another user’s full use and enjoyment of any
software or the Cloud Services;
access or attempt to access LegalZoom’s or our Cloud Service
Provider’s other accounts, computer systems or networks not covered by
these Terms, trough password mining or any other means; or
cause, in LegalZoom’s sole discretion, inordinate burden on the Cloud
Services or LegalZoom’s system resources or capacity.
LegalZoom and our Cloud Service Provider will make all judgements
concerning the applicability of these guidelines in our sole and
exclusive discretion. We reserve the right, in our sole discretion, to
determine whether and what action to take in response to each
violation, and any action or inaction in a particular instance will
not dictate or limit our response to a future complaint. We will not
assume or have any liability for any action or inaction with respect
to any Content.
i.
Identification.
LegalZoom reserves the right, in its sole discretion, to deactivate,
change, and/or require you to change your LegalZoom user ID and any
custom or vanity URLs, custom links, or vanity domains you may
obtain through the Cloud Services for any reason or for no reason.
LegalZoom may exercise such right at any time, with or without prior
notice.
j.
Updates to the Cloud Services
. LegalZoom reserves the right, in its sole discretion, to make
necessary unscheduled deployments of changes, updates or
enhancements to the Cloud Services at any time.
We may add or remove functionalities or features, and we may suspend
or stop Cloud Services altogether.
k.
Software
. If you receive software from us, its use is governed in one of two
ways: If you’re presented with license terms that you must accept in
order to use the software, those terms apply; if no license is
presented to you, these Terms apply. We reserve all other rights to
the Software.
We may automatically check your version of the Software. We may also
automatically download to your computer or device new versions of the
Software.
Any software is licensed, not sold. Unless we notify you otherwise,
the software license ends when your Cloud Services end. You must then
promptly uninstall the Software, or we may disable it. You must not
work around any technical limitations in the Software.
The software is subject to applicable U.S. export laws and
regulations. You must comply with all domestic and international
export laws and regulations that apply to the software. These laws
include restrictions on destinations, end users, and end use.
Without limitation, you may not transfer the software or Cloud
Services without U.S. government permissions to anyone on U.S.
government exclusion lists (see the Commerce Department’s compliance
list at
http://www.bis.doc.gov/index.php/policy-guidance/lists-of-parties-of-concern
. You represent and warrant that you’re not on any of those lists or
under the control of or an agent for anyone on those lists or the
entities listed above.
l.
LegalZoom Proprietary Rights
. As between LegalZoom and you, LegalZoom or its licensors own and
reserve all right, title, and interest in and to the Cloud Services
and all hardware, software and other items used to provide the Cloud
Service, other than the rights explicitly granted to you to use the
Cloud Services in accordance with these Terms. No title to or
ownership of any proprietary rights related to the Cloud Services
are transferred to you pursuant to these Terms. All rights not
explicitly granted to you are reserved by LegalZoom and our Cloud
Service Provider. In the event that you provide the comments,
suggestions, and recommendations to LegalZoom with respect to the
Cloud Services (including, without limitation, with respect to
modifications, enhancements, improvements and other changes to the
Cloud Services) (collectively, “Feedback”), you hereby grant to
LegalZoom and its Cloud Service Provider a world-wide, royalty free,
irrevocable, perpetual license to use and otherwise incorporate any
Feedback in connection with the Cloud Services.
m.
Privacy
. In order to operate and provide the Cloud Service, we collect
certain information about you. As part of the Cloud Service, we may
also automatically upload information about your computer or device,
your use of the Cloud Service, and Cloud Service performance. We use
and protect that information as described in our
Privacy Policy
. We retain the right to block or otherwise prevent delivery of any
type of file, email, or other communication to or from the Cloud
Services as part of our efforts to protect the Cloud Services,
protect our customers, or stop you from breaching these Terms.
n.
NO WARRANTY
. LEGALZOOM MAKES NO (AND SPECIFICALLY DISCLAIMS ALL)
REPRESENTATIONS THAT THE CLOUD SERVICE WILL BE UNINTERRUPTED, ERROR-
FREE OR FREE OF HARMFUL COMPONENTS OR THAT THE CONTENT WILL BE
SECURE OR NOT OTHERWISE LOST OR DAMAGED.
9. Domain
. If you have purchased a package that includes the purchase of a
domain, the following provisions apply to you:
a. You will be asked to accept the Domain Name Registration Agreement
and, if applicable, the Domain Name Proxy Agreement prior to
purchasing your domain. The scope of the DNRA and DNPA are limited to
your purchase of a domain and do not apply to any other product or
service that you may purchase from LegalZoom. In addition to the DNRA
and DNPA, your purchase of a domain is also subject to:
10. Google Workspace
. If you have purchased a package that includes access to Google
Workspace (formerly known as G Suite) provided by Google LLC
(“Google”), the following provisions apply to you:
a. LegalZoom is an authorized independent reseller of Google
Workspace. You, LegalZoom, and Google are independent contractors with
respect to the resale of Google Workspace.
b. Unless Google expressly agrees otherwise in writing, you must
accept the
Google Terms of Service
, with no alteration or amendment, prior to your first log in to
Google Workspace.
c. You agree that LegalZoom may disclose the personal information you
provide in connection with your purchase of Google Workspace to
Google, for use by Google in accordance with the Google Terms of
Service, including applicable confidentiality, data processing, and
security terms. Google may use your contact information to communicate
directly with you for the following purposes:
as required to execute any non-standard customer order, for example,
non-standard requests for billing and product provisioning;
for purposes related to the provisioning of Google Workspace to
customers’ accounts,
including in relation to any product updates or security
incidents;
as required to ensure customers are notified of available options to
maintain continuity in product provisioning,
to conduct customer service and satisfaction surveys; and
to inform customers about new or additional Google products related
to G Workspace.
LegalZoom may also disclose your contact information to Google as
reasonably required for Google to provide technical support to
LegalZoom in connection with issues you may experience related to
Google Workspace.
d. You are responsible for providing the necessary notices, and
obtaining and maintaining any consents, required from the individual
end users who use your Google Workspace product, to allow Google and
LegalZoom to perform their respective contractual obligations with
respect to your account.
e. The Service Level Agreement, as defined in the Google Terms of
Service, sets out your sole and exclusive remedy of any failure by
Google to meet the Service Legal Agreement, and you must request any
such remedies directly from LegalZoom.
f. Google will only provide technical support directly to you as set
out in the Google Terms of Service.
11. Law Firm Legal Plan Services
. If you have purchased a Legal Plan (Legal Advantage Plus or
Business Advantage Pro) which includes legal services provided by LZ
Legal Services, LLC, the following provisions apply to you:
b.
Billing
. LegalZoom.com, Inc. will process payment pursuant to these
Subscription Terms for your subscription bundle.
12. QuickBooks® Online
. If you have purchased a subscription that includes access to
QuickBooks software online (“QBO”) the following terms apply to you:
a.
Additional Terms Will Apply
. Your use of QBO products will be governed by the terms of service
established by Intuit Inc. (“Intuit”) and which may be changed from
time-to-time at Intuit’s sole discretion. You will be required to
accept these terms at the time that you activate your account.
b.
Payroll Services
. If you have purchased a subscription that includes access to QBO
Payroll, you will be entitled to payroll support for up to 4
employees employed by the entity purchasing the service. All money
movement services included as part of this subscription is provided
by
Intuit Payments Inc
. subject to Intuit’s eligibility criteria, credit and application
approval.
Your Payroll Services subscription includes the following services,
provided by Intuit:
Automated tax payments and filings for one state and federal taxes,
subject to your enrollment in Intuit’s e-services;
Auto payroll provided that all setup for employees and the company
is complete, all employees are salaried employees, all employees are
set up on direct deposit with bank verification, e-services is
enabled, the first payroll has been successfully run, and your
account has not been on hold in the last 6 months; and
Next-day direct deposit, provided that payroll must be processed
before 7PM PST the day before (excluding weekends and holidays), and
the setup of direct deposit and bank verification is complete.
Access to next-day direct deposit may be subject to eligibility
criteria set by Intuit. Deposit delays may vary because of third
party delays, risk reviews, or issues beyond LegalZoom or Intuit’s
control.
c.
Cancellation of QBO for customers with a Payroll Services
Subscriptions
. In order to maintain a Payroll Services subscription through
LegalZoom, you are required to also maintain a QBO subscription. If
you choose to cancel your QBO subscription your Payroll Services
subscription will also be cancelled, and access to your Payroll
Services subscription through LegalZoom will end at the same time as
your QBO access.
In the event that your subscription term for your Payroll Services
subscription is not concurrent with your QBO subscription, you will be
eligible for a pro-rated refund equal to the additional number of days
remaining on your Payroll Services subscription term when your QBO
subscription term ends.
d.
Use of QBO After Cancellation
. If your subscription with LegalZoom is cancelled and you wish to
continue to use QBO after the end of your LegalZoom subscription
term, you will be required to purchase a new subscription from
Intuit or another authorized provider. If you do not make alternate
arrangements for the provisioning of your QBO account, you may not
be able to recover any data entered in your QBO account.
13. Fees
. If you purchase a Subscription, you will be charged either
monthly and/or at the beginning of your Subscription Term, depending
on the package you selected at the time of purchase. The length of
time between when your subscription starts and when it renews (your
“Subscription Term”) will depend on the option that you selected at
the time of purchase. LegalZoom currently offers monthly, six-month,
and annual subscriptions.
By choosing a subscription product or service, you agree that
LegalZoom may store one or more payment methods for your account, and
you are authorizing LegalZoom to charge these payment methods as
explained in these terms.We may obtain automatic updates for any
expiring credit cards you have provided.
Even if you do not use our products or services, you are responsible
for paying the full cost of your subscription until you cancel your
subscription or until it is otherwise terminated.
For more information about canceling your Subscription, see the
Termination and Cancellation section below.
a. Initial Subscription Term
Your Subscription Term begins as soon as your initial payment is
processed. The date that your initial payment is processed will be
considered your “Billing Date” and will be used to determine when your
future payments are due.
If you have chosen to purchase an annual subscription that is paid
monthly, you will continue to be billed monthly at the cost agreed to
at the time of purchase for the entire year of your initial
Subscription Term.
b. Auto-Renewal of your Subscription
Monthly Subscriptions: If you selected a monthly subscription, your
subscription automatically renews each month without notice until you
cancel.
Six Month Subscriptions: If you selected a six-month subscription,
your subscription automatically renews every six months. You may be
sent a reminder email before your subscription renews. Unless required
by law in the state where you reside, we are not obligated to provide
this notice. If you do not receive a renewal reminder, or we fail to
send a renewal reminder, you will still be required to pay for your
subscription if you do not cancel the subscription prior to its
renewal.
Annual Subscriptions: If you selected an annual subscription, your
subscription automatically renews each year. You may be sent a
reminder email before your subscription renews. Unless required by law
in the state where you reside, we are not obligated to provide this
notice. If you do not receive a renewal reminder, or we fail to send a
renewal reminder, you will still be required to pay for your
subscription if you do not cancel the subscription prior to its
renewal.
If you have purchased an annual subscription that is paid annually
(referred to as an “Annual plan, prepaid”), you will be responsible
for paying the entire annual subscription cost when your subscription
renews.
If you have purchased an annual subscription that is paid on a monthly
basis (referred to as an “Annual plan, paid monthly”), you will be
responsible for paying all twelve monthly payments once your
subscription has renewed. Your first monthly payment will be
collected at the time of your subscription renewal.
c. Changes in the Cost of your Subscription
The cost of your subscription will be the same as the cost at the time
of purchase, unless adjusted by LegalZoom. In the event of an
adjustment, we will notify you in writing in advance of charging the
new subscription cost.
d. Changes in your Billing Date
Unless you cancel your subscription, you will be automatically charged
for the cost of your subscription on your Billing Date. If your
purchase date is on the 29th through the 31st day of any month, your
Billing Date for any payments due that in months with fewer days will
fall on the last day of the month.
We may adjust your Billing Date and are not required to tell you in
advance if we make an adjustment. If we adjust your Billing Date, this
will be reflected by a charge to your account on a prorated basis
according to the number of days that have passed since the Billing
Date of your latest renewal charge.
14. Promotional Trial Memberships
. We sometimes offer customers trial memberships, all of which
are subject to these Subscription Terms (unless otherwise stated in
the offer). For a trial or other promotional membership with no
initial charge, you agree we may authorize a charge of up to one
dollar ($1) to your method of payment to verify your payment source.
AT THE COMPLETION OF A TRIAL MEMBERSHIP, UNLESS YOU CHOOSE TO CANCEL
BY CALLING 888-310-0151 OR THROUGH THE “MY ACCOUNT” PORTAL
, YOUR SUBSCRIPTION WILL RENEW AUTOMATICALLY AND YOUR CREDIT CARD
WILL BE CHARGED TO BEGIN YOUR INITIAL MEMBERSHIP TERM.
15. General Practices
. You acknowledge that LegalZoom may establish general
practices and limits concerning use of its Subscriptions or
Third-Party Services, including the maximum number of forms you may
access in the Library in a given period of time, the number of times
(and the maximum duration for which) you may access the Library in a
given period of time, the maximum number of days that data,
schedules, calendars, or other uploaded content will be retained by
the Compliance Calendar or Minutes Manager, and the maximum disk
space that will be allotted on LegalZoom’s servers on your
behalf.
LegalZoom is not liable for the deletion of or failure to store any
content maintained or transmitted by any Subscription benefit.
LegalZoom may subcontract any obligations required under a
Subscription without your consent.
16. Responsibility
for Misuse
. You may not: (i) license, sublicense, sell, resell, transfer,
assign, distribute, or otherwise make available to any party the
benefits granted to you by or any content in your Subscription; or
(ii) change, reproduce, reverse engineer, make derivative works
based on or referring to, or in any way exploit the licenses you
have been granted with your Subscription, or content or source code
in your Subscription.
You are responsible for all expenses incurred or other actions that
may occur through your use of a Subscription. You must alert us
immediately of any fraudulent, unauthorized, illegal, or suspicious
use of a Subscription or Subscription benefits, or any other breach of
security or unauthorized or illegal activity that you reasonably
suspect.
17. Authority to Enter Agreement
. If you are entering into these Subscription Terms on behalf
of a company or other legal entity, you represent that you have the
legal authority to bind that entity to these terms and understand
that the terms “you” or “your” refer to that entity. If you do not
have that authority or if you do not agree with these Subscription
Terms, you may not sign up for or use any Subscription or
Third-Party Service. If after your purchase we find that you do not
have authority to bind the entity for which you ordered, you will be
personally responsible for the obligations in these Subscription
Terms and the order you placed, including all payment obligations.
LegalZoom is not liable for any loss or damage resulting from our
reliance on any communication reasonably believed by us to be
genuine and originating from an authorized representative of your
company. If there is reasonable doubt about the authenticity of any
communication, we may, but are not obliged to, require additional
authentication from your company.
18. Changes to Subscriptions
.
a.
General Changes
. LegalZoom may discontinue the offering of a Subscription,
including the functionality, content, or availability of any
features of Subscriptions or Third-Party Services, at any time in
its sole discretion. We may also impose limits on features and
services or restrict your access to all or part of the
Subscription. However, you have the right to cancel your
membership should we materially decrease benefits.
If we add new features to a Subscription, including releasing new
forms in the Library or adding Third-Party Services, the new features
will be subject to these Subscription Terms.
If you add a product or service to your subscription, LegalZoom has
the discretion to charge you a prorated portion of the costs to align
your renewal date with your current subscription. LegalZoom will
provide you notice before doing so.
b.
Fee Adjustments
. LegalZoom may increase Subscription fees by notifying you of
new fees at least 30 days before the beginning of a renewal term.
The new fees will be effective on the first day of the renewal term.
If you do not cancel your subscription, you will be deemed to have
accepted the new fees for the renewal term and subsequent renewal
terms (unless the fees are increased in the same manner for a
subsequent renewal term). Reductions in fees become effective on the
first day of the next renewal term without a pro rata adjustment for
the period covered under the prior fee schedule.
c.
Renewal Term Adjustments.
LegalZoom offers subscriptions of various lengths. To the extent
permitted by law, LegalZoom may increase or decrease the renewal
term at our discretion by notifying you of the new renewal term at
least 30 days before the beginning of a renewal term. If you do not
cancel your subscription, you will be deemed to have accepted the
new renewal term moving forward.
d.
Discontinuation and Replacement of Subscriptions.
Should LegalZoom cease to offer your subscription, we can
discontinue your subscription, continue to provide it to you, or
provision a replacement (similar or comparable product) at the
then-current price. Additional fees may be charged for such
replacement subscription. LegalZoom will notify you of new fees at
least 30 days before they become effective.
Termination or Cancellation
a. LegalZoom may terminate your use of all or part of the
Subscriptions or Third-Party Services in its sole discretion. As your
sole remedy, we may refund to you any prepaid fees specifically
related to the current term of that Subscription or Third-Party
Service.
b. If you have not made any payment on your Subscription within
15 days after your Billing Date, LegalZoom may suspend your services
and terminate that Subscription. If we do not suspend your services or
terminate your Subscription immediately, we reserve our right to do so
in the future.
c. Your right to use a Subscription is subject to any limits established by LegalZoom or by your credit card issuer. If payment cannot be charged to your credit card or your charge is returned for any reason, including through a chargeback, LegalZoom may, in its sole and absolute discretion, suspend or terminate your access and account, which will terminate these Subscription Terms and our obligations under them. If a charge made to your credit card is declined, LegalZoom may attempt to bill that card until your Subscription is terminated. For the avoidance of doubt, you agree that LegalZoom can charge any credit card you have on file with us to pay any outstanding subscription fees.
d. If you wish to reactivate your account after a termination,
there will be no setup or reactivation fees. However, if your account
was terminated for nonpayment, it will be reactivated only after
LegalZoom receives the full amount past due. If an expired account is
reactivated, the new term begins on the reactivation date.
a. You may examine these Subscription Terms for ten days after
you have received them. If during this period you decide that you are
not satisfied with the Subscription Terms, you may have any prepaid
amounts refunded, and these Subscription Terms will be considered
voided as if they had not been issued.
b. For all Subscriptions, you may cancel your Subscription at any
time by calling our Customer Care Center at (888) 310-0151 or by
cancelling online through your account portal. After you have
cancelled, your subscription will no longer automatically renew at the
end of the Service Term. Your subscription will remain active until
the end of the then-current period, unless otherwise specified in
these terms.
21. Services After Termination
. After your Subscription is terminated or your Membership Term has
ended, you will not be able to access the corresponding Subscription
offerings.
22. Dispute Resolution
. The parties shall arbitrate all disputes and claims pursuant
to the Dispute Resolution by Binding Arbitration section of
the
Terms of Service
.
23. Non-English-Speaking Customers
. I understand that certain materials on the LegalZoom site,
including but not limited to questionnaires, documents,
instructions, and filings, are only available in English.
Non-English translations of these Terms, as well as other terms,
conditions, and policies, are provided for convenience only. In the
event of any ambiguity or conflict between translations, the English
version is authoritative and controls.
24. NO GUARANTEE
. LAWS, REGULATIONS, AND ADMINISTRATIVE REQUIREMENTS CHANGE
OFTEN, AND THEIR APPLICATION AND IMPACT VARY FROM COMPANY TO COMPANY
AND INDUSTRY TO INDUSTRY. FORMS, EMAILS AND SMS TEXT MESSAGE
COMMUNICATIONS ARE NOT INTENDED TO PROVIDE OR SUBSTITUTE FOR
ACCOUNTING, LEGAL, BUSINESS, TAX, OR OTHER PROFESSIONAL ADVICE OR
SERVICES. THEY ARE OFFERED FOR INFORMATION PURPOSES ONLY. COMPLIANCE
WITH ALL LAWS AND REGULATIONS REMAINS YOUR SOLE AND ABSOLUTE
RESPONSIBILITY. BEFORE TAKING ANY BUSINESS OR LEGAL ACTION BASED ON
INFORMATION FROM THE SITE, THE LIBRARY OR ANY EMAIL OR SMS TEXT
MESSAGE COMMUNICATION, YOU SHOULD CONSULT WITH A FINANCIAL OR LEGAL
PROFESSIONAL TO VERIFY DEADLINES AND DETERMINE WHETHER SUCH ACTIONS
ARE APPROPRIATE FOR YOU BASED ON YOUR PERSONAL OR BUSINESS NEEDS.
WITH THE EXCEPTION OF THE COMPLIANCE PACKAGE FILING GUARANTEE, NO
REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, ARE GIVEN
REGARDING THE LEGAL OR OTHER CONSEQUENCES RESULTING FROM THE USE OF
ANY SUBSCRIPTION.
Updated: December 16, 2024
