How Focus Groups Can Help Your Business by Ann MacDonald

How Focus Groups Can Help Your Business

You've built a better mousetrap. But does anyone want to buy it? Holding a focus group can help you find out.

by Ann MacDonald
updated September 16, 2020 · 2 min read

Even the most brilliant idea won't sell if people don't want it. Before going too far into product development, a focus group can help put you on a track that's more likely to lead to success.

What Are Focus Groups?

Focus groups are a market research tool. In a focus group, a group of people discuss a product or service. The participants usually look at product or marketing materials and are asked to voice their impressions. It's a fast, interactive way to test a segment of the market.

A focus group should be more than just a couple of people in order to get a cross-section of potential consumers and a variety of opinions. Most market researchers find that a focus group with 8 -12 participants yields useful data.

Why Are Focus Groups Important?

You know you have a brilliant invention and your wife and brother have assured you that it is a surefire bestseller. It's probably a good idea to get some impartial opinions about the value of your product. Not only are your friends and family biased, but others within your company or industry may have specific viewpoints that are different from your average target consumer.

Some companies conduct focus groups before they develop products. They show existing products to consumers in order to learn what things people like and dislike about them. Then, they use that information to help create their product specifications.

In other instances, companies place a product prototype in front of a focus group to get people's reactions before the product is placed into production and marketed. This may be used not only to ensure consumers are receptive to the product, but also to determine ease of use and to polish the product before it is finalized.

It is useful for developers to see potential customers using a product; often people will try things that were completely unanticipated by the designers. For example, your focus group may show that your brilliant invention is difficult to use. Modifying the product in response to focus group feedback can help make the product more appealing to consumers.

Focus Groups for Marketing Strategies

In addition to placing products in front of consumers, many firms use focus groups to test marketing strategies. The best product in the world may not sell well if the packaging, advertising and other marketing materials are unappealing. Focus groups can also be used to research things like the best price point for a product, the kind of stores where people expect to find a type of product and many other valuable pieces of information.

Focus Groups Save Money

While running a focus group costs some money during the development phase, it can serve as a valuable investment in your business. Often, problems identified in a focus group can prevent costly production changes or ineffective advertising and marketing strategies.

The sooner you can learn what your target market wants, the better you will be able to sell to them.

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About the Author

Ann MacDonald

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