LegalZoom Terms of Service
1. I understand and agree that LegalZoom is not a law firm or an attorney, may not perform services performed by an attorney, and its forms or templates are not a substitute for the advice or services of an attorney. Rather, I am representing myself in this legal matter. No attorney-client relationship or privilege is created with LegalZoom.
2. If, prior to my purchase, I believe that LegalZoom gave me any legal advice, opinion or recommendation about my legal rights, remedies, defenses, options, selection of forms or strategies, I will not proceed with this purchase, and any purchase that I do make will be null and void.
3. I UNDERSTAND THAT THESE TERMS CALL FOR THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO ME IN THE EVENT OF A DISPUTE AS DESCRIBED IN THE LEGALZOOM ARBITRATION AGREEMENT, CONTAINED IN PARAGRAPH 16, BELOW.
4. I UNDERSTAND THAT THE LEGALZOOM REVIEW OF MY ANSWERS IS LIMITED TO COMPLETENESS, SPELLING, AND FOR INTERNAL CONSISTENCY OF NAMES, ADDRESSES, AND THE LIKE. I WILL READ THE FINAL DOCUMENT(S) BEFORE SIGNING IT, WHERE APPLICABLE, AND AGREE TO BE SOLELY RESPONSIBLE FOR THE FINAL DOCUMENT(S).
5. Accuracy of Information and Third-Party Consent. To the best of my knowledge, I have provided accurate information to LegalZoom and have obtained all third-party consents required for my order.
6. Electronic Records and Signatures. I give LegalZoom consent to affix my electronic signature where required to file my documents. I understand I may withdraw my consent, provided my documents have not already been filed, by calling LegalZoom Customer Care at (800) 773-0888.
7. Non-English-Speaking Customers. I understand that certain materials on the LegalZoom site, including but not limited to questionnaires, documents, instructions, and filings, are only available in English. Non-English translations of these Terms, as well as other terms, conditions, and policies, are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.
8. Limitation of Liability and Indemnification. EXCEPT AS PROHIBITED BY LAW, I WILL HOLD LEGALZOOM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY ME OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF LEGALZOOM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF LEGALZOOM, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO ME. THIS PARAGRAPH DOES NOT APPLY TO NORTH CAROLINA CONSUMERS.
12. Future Products and Services. If I choose to add a product or service to my order subsequent to this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.
13. Abandoned Orders and Refunds. My purchase may allow me to create my own legal documents. I understand that, other than as required by applicable law, I shall have no right to cancel, request a cash refund or obtain store credit for any order after 60 days have elapsed from the purchase date unless LegalZoom is at fault. All itemization of fees are displayed for convenience only. Refunds shall be governed by the LegalZoom Guarantee. Both parties acknowledge that LegalZoom is out of pocket time and money for undertaking the work and both parties fully intend to complete the order. Abandoned orders will result in liquidated damages equal to the amount paid to LegalZoom for reimbursement of our commitment to service this order.
14. Exchanges. I understand that I may request an exchange of one product for a different product and complete a replacement order within 60 days of my purchase. The purchase price of the original item, less any filing fees, taxes or other third-party costs, will be credited to my LegalZoom account. Any price difference between the original order and the replacement order (less any filing fees, taxes or other third-party costs) will be credited to my original form of payment.
15. Suspended Accounts. If LegalZoom encounters evidence of suspicious activity in connection with my account, I acknowledge that LegalZoom, in its sole discretion, may opt to temporarily or permanently disable my account. Evidence of suspicious activity includes, but is not limited to, evidence that my account is being used by someone who is not authorized to do so, or evidence that revision orders are being placed to generate documents for individuals or businesses other than the parties to the original order. In the event that LegalZoom disables my account, I understand that, absent a subpoena or court order, no information about my account will be provided to anyone outside LegalZoom, including me or any authorized contact. Additionally, I understand that LegalZoom, in its sole discretion, may decide not to send any documents associated with my account to me or file any such documents with any government authority, while my account is disabled. I acknowledge that LegalZoom will not be liable for any delays caused by these policies and procedures.
16. Dispute Resolution; Binding Arbitration
PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND LEGALZOOM TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH WE CAN SEEK RELIEF FROM EACH OTHER, UNLESS YOU OPT OUT OF ARBITRATION BY FOLLOWING THE INSTRUCTIONS SET FORTH IN SECTION 16(g), BELOW. NO CLASS OR REPRESENTATIVE ACTIONS OR ARBITRATIONS ARE ALLOWED UNDER THIS ARBITRATION PROVISION. IN ADDITION, ARBITRATION PRECLUDES YOU AND LEGALZOOM FROM SUING IN COURT OR HAVING A JURY TRIAL.
(a) No Representative Actions. You and LegalZoom agree that any dispute or claim between us, including those arising out of or related to these Terms or our Services, is personal to you and LegalZoom and that any dispute will be resolved solely through individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding. For the purposes of this Arbitration Agreement, references to "LegalZoom," "you," and "us" include our respective subsidiaries, affiliates, agents, employees, employers, business partners, shareholders, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or products under these Terms or any prior agreements between us. Beneficiaries include, but are not limited to, those named in an estate planning document.
(b) Arbitration of Disputes. Most concerns can be resolved quickly and to the customer's satisfaction by calling our Customer Care Center at (800) 773-0888. In the unlikely event that the LegalZoom Customer Care Center is unable to resolve your complaint to your satisfaction (or if we have not been able to resolve a dispute you after attempting to do so informally), this Section 16 applies. Except for (i) individual actions in small claims court located in the county of your billing address or (ii) actions in court seeking injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, you and LegalZoom agree to waive your rights to a jury trial and to have any dispute or claim arising out of or relating to any aspect of the relationship between us (collectively, “Disputes”) resolved in court. Disputes include, but are not limited to, (a) those arising out of or related to these Terms or our Services, and (b) those related to advertising, privacy, data security, and the use of our website. This Arbitration Agreement applies to all Disputes based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, Disputes arising before you accepted these or any prior Terms, Disputes that are currently the subject of purported class action litigation in which you are not a member of a certified class, and Disputes asserted against LegalZoom by those you list as authorized contacts on your order.
(c) Arbitration Procedures. For any Dispute that you have against LegalZoom, or that LegalZoom has against you, you and LegalZoom agree to attempt to resolve the Dispute informally via the following process. If you assert a claim against LegalZoom, you will first contact LegalZoom by sending a written notice of your Dispute (“Claimant Notice”) to LegalZoom by U.S. certified mail addressed to Notice of Dispute, General Counsel, LegalZoom.com, Inc., 101 North Brand Blvd., 11th Floor, Glendale, CA 91203; a courtesy copy of the Notice should also be sent by email to firstname.lastname@example.org. The Claimant Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. For any Dispute that LegalZoom may have against you, we will provide you notice (“LegalZoom Notice”) in similar form to that described above via the mailing address and email address associated with your account. The statute of limitations and any filing fee deadlines shall be tolled for thirty (30) days from the date that either you or LegalZoom first send the applicable Notice so that the parties can engage in this informal dispute resolution process.
If you and LegalZoom cannot reach an agreement to resolve the Dispute within thirty (30) days after notice is provided, then either party may submit the Dispute to binding confidential arbitration administered by the American Arbitration Association (“AAA”) or, under the limited circumstances set forth herein, in court. All Disputes submitted to AAA will be resolved through binding arbitration before one arbitrator. Unless the parties agree in writing to a different location, arbitration proceedings will be held in Los Angeles County, CA; if you are a Consumer, however, you may elect to hold the arbitration in your county of residence. For purposes of this Section 16, a “Consumer” means a person using the Services for personal, family or household purposes.
If you are a Consumer, you and LegalZoom agree to use the AAA Consumer Arbitration Rules. If you are not a Consumer, you and LegalZoom agree to use the AAA Commercial Arbitration Rules, including the Expedited Procedures for all Disputes with a value of $75,000 or less. The most recent versions of the AAA Consumer and Commercial Arbitration Rules are available on the AAA’s website at adr.org/Rules and such rules are hereby incorporated by reference into this Arbitration Agreement. You either acknowledge and agree that you have read and understand the applicable AAA Arbitration Rules or waive your opportunity to read the AAA Arbitration Rules and waive any claim that such rules are unfair or should not apply for any reason.
You and LegalZoom acknowledge that the purpose of this Section 16 is to streamline the dispute resolution process and that Coordinated Filings are likely to frustrate that purpose. As a result, you agree not to assert a demand for arbitration as part of a Coordinated Filing. A “Coordinated Filing” is any demand for arbitration where the underlying claim is similar to at least ten (10) or more other pending demands for arbitration and where representation for that demand is consistent or coordinated with such other demands. Without limiting any remedies, in the event your demand is part of a Coordinated Filing, we may, at our option, decline arbitration and instead litigate the claim in a civil court of competent jurisdiction in accordance with the terms of Section 17.
(d) Individualized Arbitration Proceedings and Remedies. You and LegalZoom agree that these Terms affect interstate commerce and that the enforceability of this Section 16 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”), to the maximum extent permitted by applicable law. As limited by the FAA, these Terms and the AAA Rules, the arbitrator will have exclusive authority to grant any relief that would otherwise be available in court and to make all procedural and substantive decisions regarding any Dispute, including those arising out of or relating to interpretation or application of this Arbitration Agreement, including the enforceability, revocability, or validity of the Arbitration Agreement or any portion thereof. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one claimant.
(e) Confidentiality. The arbitration will allow for the discovery or exchange of non-privileged information relevant to the Dispute. You and Legal Zoom agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and/or other materials that might be exchanged or the subject of discovery in the arbitration. You and LegalZoom agree to seek such protection before any such information, documents, testimony, and/or materials are exchanged or otherwise become the subject of discovery in the arbitration.
(f) Payment of Arbitration Fees. The costs of arbitration shall be governed by the AAA’s fee schedules, available at adr.org/Rules. If you are a Consumer and you initiate arbitration of a Dispute, you agree to pay the applicable AAA Consumer Case Filing Fee, and LegalZoom will pay the remaining AAA fees and costs. If you are not a Consumer and you initiate arbitration of a Dispute valued at less than $75,000, you agree to pay $250 towards any arbitration filing fees and LegalZoom will pay the remaining AAA fees and costs. If you are not a Consumer and your arbitration proceeding is valued at $75,000 or more, you and LegalZoom will share equally the costs and fees of AAA Commercial Arbitration. If, however, the arbitrator finds that either the substance of your claim or the relief sought is frivolous or brought for an improper purpose (as measured by the standards in Federal Rule of Civil Procedure 11(b)), then the payment of all AAA fees will be governed by the applicable AAA Rules.
(g) Opt Out of Arbitration. You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section 16 by sending, via U.S. certified mail, a written Notice of Opt Out to LegalZoom. The Notice of Opt Out must be addressed to: Notice of Opt Out, General Counsel, LegalZoom.com, Inc., 101 North Brand Blvd., 11th Floor, Glendale, CA 91203; a courtesy copy of the Notice of Opt Out should also be sent by email to email@example.com. In order to be effective, the opt-out notice must include your full name and address and clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 17, though, as stated above, you agree any such action will be brought as an individual action, and will not be brought as a class arbitration, class action or any other type of representative proceeding.
(h) Additional Terms. If any portion of this Section 16 is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this Section 16 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 16; and (c) to the extent that any claims must proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.
If you wish to seek public injunctive relief against LegalZoom, such claim (and only such claim) must be severed from the arbitration and brought in court in accordance with the provisions of Section 17.
You and LegalZoom agree that the state or federal courts of the State of California and the United States sitting in Los Angeles County, California have exclusive jurisdiction over the enforcement of an arbitration award made pursuant to this Arbitration Agreement.
17. Governing Law and Venue
Any dispute arising from these Terms and your use of the Services will be governed by and construed and enforced in accordance with the laws of California, without regard to conflict of law rules or principles (whether of California or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of California and the United States, respectively, sitting in Los Angeles County, California. You consent to personal and exclusive jurisdiction in these courts.
18. Installment Plan.
(a) Qualification. The LegalZoom Installment Plan (the "Installment Plan") is available as a purchase option for certain LegalZoom products priced at $200 or more. Where an Installment Plan is offered, I acknowledge that LegalZoom may charge a small installment fee in connection with this option. The total amount that will be charged for each installment payment, inclusive of any fee, will be disclosed to me prior to my election to participate in the Installment Plan.
(b) Billing. By opting into the Installment Plan, I am agreeing to make an initial payment (the "Initial Installment Payment") immediately when I place my order or change my payment plan. I hereby authorize LegalZoom to charge my credit card for two additional installments on approximately, but not before, the first and second month anniversaries (each an "Installment Billing Date") of the Initial Installment Payment. If my purchase date is on the 29th through 31st day of any month, an Installment Billing Date for months with fewer days will fall on the last day of the month. Each payment will be of the same amount, except that if the total purchase price does not divide evenly into three parts, my final installment payment will include all outstanding amounts. I understand that I may pay my outstanding balance at any time without incurring additional charges.
(c) Default. If my credit card is declined LegalZoom may make multiple attempts to bill that card. If I remain in default on the second payment when the third payment is due, I authorize LegalZoom to charge both the second and third payment amounts to my credit card. If three attempts to charge my card are unsuccessful and my account balance remains unpaid, I understand that LegalZoom may report information about my account to credit bureaus, and that late payments, missed payments, and other defaults may be reflected in my credit report. I understand that LegalZoom may restrict my ability to purchase other LegalZoom products if I am delinquent on any payment. I understand that LegalZoom may make efforts to collect a delinquent payment. I understand that if I believe LegalZoom has reported inaccurate information to a consumer reporting agency, I may call the LegalZoom Customer Care Center at (800) 773-0888 and LegalZoom will investigate the matter. I understand that LegalZoom may accept late or partial payments, as well as payments that reflect "paid in full" or other restrictive endorsements, without limiting any of its rights under these Terms of Service.
(d) Store Credit. I understand that if I have a LegalZoom store credit, the amount of that store credit will be deducted from my total purchase price before installment payment amounts are calculated. Store credit will not count against the $200 minimum purchase price per product. If I want to apply a store credit issued after my enrollment in the Installment Plan, I may do so by calling the LegalZoom Customer Care Center at (800) 773-0888.
(e) Notice of Automatic Billing. LegalZoom may send a reminder email to the email address of record for my account before my Installment Billing Dates. I acknowledge and agree that this notice is provided as a courtesy only, and LegalZoom is not obligated or required to provide such notice. I acknowledge and agree that (i) my failure to read, (ii) my inability to receive, or (iii) the failure of LegalZoom to send the email does not create any liability on the part of LegalZoom or any third-party service provider.
(f) Disputed Charges. I understand that if I dispute a charge to my credit card, I should call the LegalZoom Customer Care Center immediately at (800) 773-0888 and LegalZoom will investigate the matter.
(g) Account Information. I agree to notify LegalZoom immediately of any changes to my credit card number, its expiration date, and/or my billing address, or if my credit card expires or is cancelled for any reason. I understand that if my failure to provide LegalZoom with accurate, complete, and current information results in delinquent payments, LegalZoom may restrict my ability to purchase other LegalZoom products, report information about this delinquency to credit bureaus, and/or pursue further collection efforts.
(h) Subscription Products. For subscription products offering the Installment Plan, LegalZoom reserves the right to terminate access to subscription benefits 31 days after a missed installment payment.
19. Filing Fees. Except as otherwise noted, filing and recording fees may include all mandatory or applicable federal, state, county and local administrative fees, name reservation fees, initial reports, publication notices, capitalization fees, franchise tax fees, expedite fees, certified copy fees, walk-in fees, courier fees and other transactional fees incurred on your behalf by LegalZoom.
20. Trademark Filing Fee: The government filing fee for trademarks can range from $250 to $750 per class. In order to save customers’ money, LegalZoom files using either the TEAS Standard system or the TEAS Plus system. Among other things, these require electronic communications with and responses to the USPTO. The fee you see from LegalZoom consists of the government TEAS Standard electronic filing fee of $350. If the stricter "TEAS Plus" system can be used for your application, LegalZoom will use this system. The TEAS Plus system streamlines the U.S. Patent and Trademark Office (USPTO) review process and has a lower filing fee of $250, but requires additional LegalZoom labor to process. If we are able to use the TEAS Plus system for your application, LegalZoom will still charge $350, of which $250 will be allocated to the USPTO fee and $100 to a LegalZoom processing fee. Whichever filing system used, if you later decide that you do not want to communicate with the USPTO via email, you do not want to file responses and documents electronically with the USPTO, or if the USPTO determines that you do not fit the applicable filing and examination requirements, the USPTO may charge you an extra $100 processing fee per class. This fee, if any, will be assessed directly by the USPTO. LegalZoom will not pay it on your behalf.
21. Trademark, Copyright, and Patent Submitted Material. As part of an order for certain trademark, copyright, and patent products, I may be required to submit to LegalZoom materials – such as specimens, drawings, or copies of my work – in order for it to complete my order and submit my document(s) to the relevant government office. Furthermore, I understand that while it may retain digital copies of my submission, LegalZoom does not retain physical copies of my submissions and will not return those materials to me. All physical materials that LegalZoom does not submit to government offices as part of my application will be securely destroyed.
22. Tax Savings Analysis. If I have purchased a package that includes a Tax Savings Analysis, the following provisions apply to me:
(i) Benefits. I will receive one thirty minute telephone consultation with a representative to review common tax issues that are relevant to small businesses.
(ii) Limitations. If I would like additional advice, consultations, or services beyond my initial thirty-minute telephone consultation, I understand that I may purchase these products or services for an additional fee.
23. Authority to File Trademark, Copyright, and Patent Applications.
(a) Trademark and Patent. By placing my order, I give LegalZoom the express authority to file my application with the USPTO. After placing my order, LegalZoom may send me material to review or contact me for information regarding my order. In either case, if I do not respond to LegalZoom within 7 days, it may file my application to avoid filing delays. I understand that I may be contacted by the USPTO for other information after my application has been filed.
(b) Trademark TEAS Electronic Filing and Communications. LegalZoom may authorize the USPTO, on my behalf, to contact me at the email address I have provided in my order. I agree to submit documents and communications electronically using the USPTO TEAS system. I understand that if I fail to comply with these requirements, the USPTO may charge me an additional $100 processing fee per class and that LegalZoom will not pay it on my behalf.
(c) Copyright. By placing my order, I give LegalZoom the express authority to file my application with the U.S. Copyright Office. After placing my order, LegalZoom may send me material to review or contact me for information regarding my order. In either case, if I do not respond to LegalZoom within 60 days, it may file my application to avoid filing delays. I understand that I may be contacted by the U.S. Copyright Office for other information after my application has been filed.
24. LegalZoom Trademark Search.
Each LegalZoom trademark search includes information about "active" federal trademarks (i.e., those displaying a status of "LIVE" "PENDING," "PENDING - INITIALIZED," "PENDING - PASSED BY EXAMINER," "PUBLISHED FOR OPPOSITION," "ALLOWED - INTENT TO USE," "PENDING - SUSPENDED," or "REGISTERED") as available in the U.S. Patent and Trademark Office (USPTO) website database at the time the search is conducted. A LegalZoom trademark search may not include information about "inactive" trademarks (i.e., those displaying a status of "DEAD," "ABANDONED," "ABANDONED - MISASSIGNED SERIAL NUMBER," "ABANDONED - NO STATEMENT OF USE," "ABANDONED - VOLUNTARY," "CANCELLED," "CANCELLED - SEC. 8," "CANCELLED - SEC. 18," or "EXPIRED") although marks with these statuses can, in certain circumstances, affect the registrability of your mark and/or your ability to use it in commerce. Active trademarks are those either currently pending or registered and presumed up-to-date with the USPTO, and can be used as a bar to a new trademark registration. Generally, inactive marks will not be used to bar a new trademark registration, although an abandoned application can be revived under certain circumstances. Moreover, an individual may claim common law rights because of its commercial use of a trademark. Without limitation, LegalZoom accepts no responsibility or liability for any impact that any inactive application or registration, or common law use, may have on your registration or trademark.
LegalZoom strives to provide customers with the most thorough and up-to-date search results through the best available technology and trained search specialists. Accordingly, I understand that it takes all reasonable steps to ensure that the accuracy and completeness of searches is the best possible using its resources, including existing databases and personnel. For due diligence purposes, trademark customers should thoroughly examine the search report and review to ensure that they are satisfactory and accurate before making any decisions regarding their trademark(s).
25. Legal Forms. If you have purchased a Legal Form from LegalZoom, the following provisions apply to you:
(a) License. LegalZoom grants you a nonexclusive, nontransferable worldwide right to use the legal form(s) you have purchased. This license allows you to access, download, use, and edit the legal form(s) you have purchased for your personal use. You may not: (i) license, sublicense, sell, resell, transfer, assign, distribute, or otherwise make available to any third party the legal form(s); or (ii) modify, reproduce, reverse engineer, or make derivative works based on, referring to, or exploiting the legal form(s) or its source code, except for modifications to the forms for your personal use. All rights not expressly granted to you are reserved by LegalZoom and its licensors.
b. No Guarantee. LegalZoom does not guarantee that any Legal Form provided is suitable for a particular purpose, or that any Legal Form provided is accurate, reliable, complete or timely. The Legal Forms provided are for information purposes only, and should not be relied upon as legal advice.
26. LegalZoom eSignature. If you use our eSignature service, the following provisions apply to you:
a. No warranties. eSignature is fulfilled by Revvsales, Inc. (“Revv”), a LegalZoom company. Neither LegalZoom nor Revv is a party to any electronic signature transactions which you may seek to conduct using eSignature. LegalZoom makes no warranties or representations regarding such transactions.
b. Certain documents not suitable for electronic signature. State and federal laws and regulations may make electronic signatures legally invalid for certain types of documents or transactions, including (i) wills, testamentary trusts, and codicils, (ii) adoption, divorce, or other family law papers, (iii) negotiable instruments, letters of credit, and secured transactions, among others. LegalZoom is not responsible or liable for determining whether any particular document you upload to eSignature may be validly executed using an electronic signature. Consult an attorney if you have any concerns. eSignature is not intended to be used to electronically sign any estate planning or divorce documents you purchase from LegalZoom.
c. Transactions involving consumers. All signers must agree to the eSignature Electronic Record and Signature Disclosure and Agreement to do Business Electronically in order to use eSignature. If you use eSignature to conduct transactions with individuals who may qualify as “consumers” under applicable laws or regulations, you may be required to follow specific rules with regard to those transactions, such as to provide consumers the option to receive paper copies of electronic documents. If you send documents for signature through eSignature, you assume responsibility for determining whether a particular transaction involves a consumer and, if so, to comply with any applicable requirements for such transactions. LegalZoom is not responsible or liable for determining whether eSignature transactions involve consumers or whether you have complied with applicable requirements for transactions involving consumers.
d. Consumption of available eSignatures. You use one eSignature every time you send a document for electronic signature, regardless of whether the signer recipient (1) signs the document, (2) rejects the document or requests changes, (3) takes no action with respect to the document, or (4) does not receive the document because of an incorrect or invalid e-mail address or because the sender has canceled or deleted it. If you send a single document to multiple signers, this will count as only one eSignature.
e. eSignature subscriptions. If you purchase an eSignature subscription, your subscription will remain in effect for one year from the date of purchase and then renew automatically each year until you cancel. Any unused eSignatures remaining at the end of a one-year term will expire and cannot be applied or carried forward to the new subscription plan term. In addition, if you change your eSignature plan in the middle of your current plan’s billing cycle, this will trigger a new one-year term, and any remaining eSignatures from your current plan will not be credited to the new plan.
27. Delivery. I understand that LegalZoom uses a variety of methods to deliver finished products. For products delivered via physical shipment, I understand that LegalZoom uses a variety of carriers for each shipping option and will choose a delivery method for the shipping option and address I designate. If I select overnight delivery or two-day delivery, I agree that LegalZoom may use air or ground shipping as necessary to get my items to me within the promised time frame. The shipping fee indicated does not necessarily represent the actual amount paid by LegalZoom to the carrier chosen for the delivery of my order. It may include, in addition to the fees paid to the carrier, LegalZoom or third party handling and processing fees. For products delivered electronically, I understand that I will be notified via email when my product is complete and available for download. I understand that I may access my product by logging in to My Account.
28. Reviews. After your purchase, you may receive an email survey request from LegalZoom. You may also write a review on the Site. If you complete the survey or submit a review, your opinions may be posted, in whole or in part, on the Site or used in marketing material. The review may be accompanied by limited identifying information, such as your first name and last initial, the product you purchased, your gender, city and/or state, and age range.
29. Text messages and SMS Programs. LegalZoom, at its sole discretion, may offer the following SMS/MMS text message based programs:
LegalZoom Member Alerts: You may opt-in to receive SMS/MMS text messages by providing your phone number during the process of purchasing a product from LegalZoom. In some instances, we may also provide you the opportunity to opt-in post-purchase when you speak with us on the phone or through digital advertisements or emails. By opting in, you will receive messages regarding the status of your order and assistance with accessing the products you have purchased. The number of messages you will receive will vary depending on the steps needed to complete your order.
LegalZoom App Invitation: You may opt-in to receive SMS/MMS text messages when you purchase a participating product from LegalZoom. We may provide you the opportunity to opt-in through a post-purchase webpage or through digital advertisement. By opting in, you will receive a message providing you with a link to download a LegalZoom application onto your mobile phone. This will be the only message you will receive as part of this program.
LegalZoom Offers: You may opt-in to receive SMS/MMS text messages by texting “SAVE” to 77494 or by following the directions provided through digital advertisements or emails. By opting in, you will receive promotional messages regarding special offers and product updates. You will receive no more than four (4) messages per month as part of this program.
LegalZoom Notifications: You may opt-in to receive SMS/MMS text messages by following the directions provided through digital advertisements or emails. By opting in, you will receive promotional messages regarding LegalZoom or LZ Tax services, special offers, and product updates. You will receive no more than four (4) messages per month as part of this program.
To opt-out of receiving SMS/MMS text messages from LegalZoom, you may reply with STOP to cancel (msg & data rates may apply), email firstname.lastname@example.org or call our Customer Care Center at (800) 773-0888. For more information, you may reply with HELP (msg & data rates may apply), email email@example.com, or call our Customer Care Center at (800) 773-0888.
Compatible carriers may include, but are not necessarily limited to: AT&T, Sprint, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, ACS/Alaska, Bluegrass Cellular, Cellular One of East Central Illinois, Centennial Wireless, Cox Communications, EKN/Appalachian Wireless, GCI, Illinois Valley Cellular, Immix/Keystone Wireless, Inland Cellular, Nex-Tech Wireless, Rural Cellular Corporation, Thumb Cellular, United Wireless, West Central (WCC), Cellcom, Cellsouth, Cricket, Cincinnati Bell and Virgin Mobile.
LegalZoom and T-Mobile are not responsible for delayed or undelivered messages.
30. Access to World Wide Web; Internet Delays. To use LegalZoom services, I must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. I am responsible for providing all equipment necessary to make such connection to the World Wide Web, including a computer and Internet access. Access to certain LegalZoom services may be limited or delayed based on problems inherent in the use of Internet and electronic communications. I understand that LegalZoom is not responsible for delays, delivery failures, or other damage resulting from such problems.
31. Force Majeure. LegalZoom shall not be considered in breach of or default under these Terms of Service or any contract with me, and shall not be liable to me for any cessation, interruption, or delay in the performance of its obligations hereunder by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event"). If a Force Majeure Event continues for more than 60 days in the aggregate, LegalZoom may immediately terminate these Terms of Service and shall have no liability to me for or as a result of any such termination.
32. Right to refuse. I acknowledge that LegalZoom reserves the right to refuse service to anyone.
33. I acknowledge that LegalZoom is not a registered or bonded legal document assistant under California Business and Profession Code, sections 6400 et seq. LegalZoom.com, Inc. is located at 9900 Spectrum Drive, Austin, Texas 78717.
34. I acknowledge that I have had the opportunity to view sample templates of LegalZoom documents and may call LegalZoom Customer Care at (800)773-0888 with questions or for assistance locating sample templates.
35. I understand that these terms affect my legal rights and obligations. If I do not agree to be bound by all of these terms, I will not use this service. By proceeding with my purchase, I agree to these Terms of Service.
Updated: September 19, 2023