LegalZoom Reviews

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Sarah Jones
by

Sarah Jones

Allison DeSantis, J.D.
Legally reviewed by

Allison DeSantis, J.D.

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Updated on: August 28, 2025
Read time: 9 min

Since 2001, LegalZoom has been the trusted partner for millions of people looking for accessible legal help, whether they’re starting a business or protecting their family's future. With more than 10 million customers served, our legacy isn't just in the numbers—it's in the success stories and peace of mind we've helped create.

We’ve pulled together some of our favorite TrustPilot reviews that capture what this means.

LegalZoom’s reputation at a glance

LegalZoom has been in business since 2001. During that time, the team has helped customers form businesses, create estate plans, access legal help, and more. The company is dedicated to helping its customers meet their needs and take the stress out of handling life’s legal questions. 

  • Trustpilot score: 4.6 stars, 23,000+ reviews
  • Customers served: 4.8 million businesses formed, and 4.4 million estate planning services provided
  • LLCs filed: More than 4 million
  • Trademarks filed: More than 400,000
  • Years of experience: 24
  • In-house law firm: LegalZoom was the first publicly-traded company to actually own its own law firm, LZ Legal Services, specializing in trademark registration and patent applications. For legal advice on other small business and personal matters, you can rely on LegalZoom's extensive network of attorneys available in all 50 states.

LegalZoom business formation reviews

LegalZoom prides itself on helping business owners with all of their business formation needs. LegalZoom’s guided tools make it easy to form a new business, walking you through each step to complete your paperwork. If you need additional guidance, LegalZoom can connect you with experienced small business attorneys who provide advice and answer questions tailored to your business.

Super helpful - 5 stars

Am a novice to this process - both folks I engaged with by phone were super-helpful and patient in walking me thru the screens and helping to problem-solve error messages we encountered along the way. We live in one state and the LLC is in a different state - they had the specifics of each state's requirements ready at their finger tips to ensure we entered the correct info as required for the state the LLC was to be registered with. Saved hours of research. — Sheila

Fantastic - 5 stars 

It allowed me to get started on the easy process of my llc to grow my business. — Patrick L.

Untitled - 5 stars 

Alex P. of Legal Zoom was the only reason I was able to successfully establish my LLC and DBA today, August 18, 2025. Alex provided superior and excellent service, on a very sensitive topic. God Bless Alex!!! — Benjamin B.

LegalZoom registered agent reviews

LegalZoom’s registered agent service helps businesses stay in compliance and makes sure business owners receive important legal documents and notices quickly. The service is available in all 50 states and includes cloud storage for mail received and email reminders to help you stay in compliance.

I have been a client of LZ since 2007 - 5 stars

I have been a client of LZ since 2007. They have been a very good registered agent. I very much appreciate talking with a "real human" Their team has always been friendly, knowledgeable, efficient and professional. Thanks, JB — Jeffrey B.

Very helpful for first-time entrepreneurs - 5 stars 

Legal zoom has been my Registered Agent for over a year. They've been very helpful to me as a first-time, new business owner. Without them, I'd have had a very hard time understanding my obligations to the state as a business owner. They've kept me well-informed and ensured I don't miss important filing deadlines. And their customer service is super helpful if you ever need to talk to someone. — Ashley A.

Legal Zoom Service - 5 stars 

Legal Zoom is the registered agent for our company. They are incredibly helpful and knowledgeable! We never have to worry about compliance or our end of year report. In addition, the new BOI report was included with our annual report! — Connie C.

LegalZoom compliance reviews

LegalZoom offers comprehensive compliance solutions, including white-glove, end-to-end compliance management through our Compliance Concierge. You can get help with your annual filings, a personal license report with continuous monitoring, and attorney-vetted alerts to help you stay in full compliance. Our suite of plans is designed to fit a variety of needs, businesses, and budgets.

I love that they keep me current - 5 stars

I love that they keep me current with all my documents, so I stay in compliance. — Maria R.

LaReina is awesome! - 5 stars

LaReina is awesome! The concierge program for legalzoom is amazing and super helpful. Navigating compliance can be difficult when your running and growing a small business. LaReina and her team are amazing and very quick. Highly recommend this service! — BM Franklin

Compliance partners - 5 stars

Process was simple and accurate. — James M.

LegalZoom trademark reviews

LegalZoom’s attorney-led trademark registration, powered by its law firm LZ Legal Services, combines attorney guidance with a seamless, technology-driven process. We provide end-to-end services—from comprehensive search to registration and optional trademark monitoring—while maintaining the highest success rate among online competitors, all at nearly 70% less than traditional law firms.

I was so impressed - 5 stars

I was so impressed with Juan's step-by-step guidance! It made the trademark process so digestible and easy. He answered any question that came up and made something I was dreading go by quickly and easily. — Amelia S.

Yvonne is an ANGEL - 5 stars

Yvonne was an actual angel when I called in for more info about the trademarking services. 10/10 information, personality, and helpfulness. She answered all my questions and then some, have recommendations and directed me to some resources as well. I signed up for the law help membership for some legal guidance as well and she helped me understand a lot of what I needed to make a decision. Would love to work with Yvonne in the future again! — Yasmine

Safe Transaction / Easy Process / Document Privacy / Security / Professional Staff / Nominal Cost / Great Experience! - 5 stars

I have been amazed at the seamless process that Legalzoom offers to clients, while helping you for a nominal fee. I experienced the "$49.00 Trademark "Deals" on the internet & had trouble with them ... The LegalZoom organization has been impressive ... 2-Design Patents and 1-Trademark Later.. 5-Stars! ... — Mark

Joey I. from Legal Zoom - 5 stars

Representative Joey I. helped answer all of my questions about forming an LLC, helped me search online to see if it was available, and also with the USPTO to see if it was trademarked and was efficient and patient with doing so. Great communicator of services and truly cares about the customer's experience. — Bryson

LegalZoom patent reviews

LegalZoom has helped tens of thousands of individuals and businesses protect their inventions through a provisional patent application. You can choose from an affordable DIY product or hire our law firm LZ Legal Services and have a licensed patent professional handle the application from start to finish.

Great help - 5 stars

The assistant for patents is SUPERB. Her name is Clemencia. Absolutely the BEST. Knowledgeable, patient. — David S.

You can count on LegalZoom to help you protect your creative works with our copyright registration service. Just complete our guided questionnaire, provide a copy of your work, and LegalZoom will handle the filing to the United States Patent and Trademark Office (USPTO) and notify you once your copyright application is registered.

Superior Customer Service - 5 stars

Superior customer service and expertise from Patti G. I have a urgent need for an attorney consultation regarding state level copyright law. Ms. Green quickly and seamlessly steered me to the plan which affords this service. The consult was immediately scheduled for the next day. To say the least, this experience was exemplary. — Guy H.

Obtaining a Copyright - 5 stars

I had some questions about copyright, and he answered all of them. He was pleasant to talk to very professional. I was very pleased. I've been using legalzoom for many years, and I love you guys. Thank you. — Norina P.

Happy customer - 5 stars

Ms. Green, was very helpful in assisting me step-by-step in guiding through the process in getting my copyright application. She was patient and very polite. She offered to follow-up on my completed, make sure the process was successful. — Ayesha

Great experience - 5 stars

So far whenever I have tried to work with Legal Zoom it has been a great experience. Both Holly and Denise have helped to make my tour of the legal process for a copyright excellent and I now have my copyright in my hands. I might add that I am amazed I got it under the oligarchy at all after doge got done. — Connie L.

LegalZoom estate planning reviews

LegalZoom's will and trust services offer user-friendly, affordable, and reliable estate planning solutions. By combining technology with attorney guidance and review options, LegalZoom simplifies the process of creating estate plans, giving customers peace of mind and control over their future.

Easy and efficient - 5 stars

I spoke to the representative today regarding a question about an existing Living Trust. She was very helpful - told me exactly what I needed to know and how to accomplish it. As a representative in the Financial field I guide clients all the time on where to get documents done right - and its always LegalZoom - easy and effecient! — Gareth

Exceptional real staff - 5 stars

I purchased multiple accounts to update both our Living Wills and Estate Plans. After utilizing LegalZoom.com’s user-friendly and intuitive platform for these legal documents, I found it necessary to call for clarification on some information within our account. I spoke with Sandra B., who expertly addressed the mistakes I had inadvertently made. Her professionalism and friendliness greatly enhanced the experience. I realized that LegalZoom is not only a straightforward website to navigate for such complex matters, but it also boasts exceptional employees. Thank you, LegalZoom.com, and especially Sandra B., for guiding me through the process. I’m thrilled to have discovered LegalZoom.com. — Max

Most dedicated representative - 5 stars

Patti G. was the most informative person in guiding me through the process of completing my estate plan. She was always there for me to answer my questions and give excellent advice. Also, she was very polite and considerate! Legal Zoom is so fortunate to have Patti on their team. Thank you, Patti for all of your assistance and kindness! — Priscilla P.

It was a breeze! - 5 stars

It was a breeze to deal with Legalzoom and finished my estate plan within an hour!! Thanks again — BT

LegalZoom FAQs

Can you start an LLC for free with LegalZoom?

LegalZoom’s Basic LLC formation service allows you to start an LLC for $0 + state filing fees. State filing fees are required even if you file on your own—LegalZoom’s free formation process allows you to benefit from our 24+ years of helping people start businesses. If you want to go deeper, we offer Pro and Premium plans with attorney guidance and access to other business-enhancing tools like templates, operating agreements, and more.

Does LegalZoom have a money-back guarantee?

Yes, LegalZoom does offer a money-back guarantee for most products and services. Learn more about the LZ Guarantee here. In addition, you can always rest assured that if we make a mistake on your order, we’ll correct it at no cost to you.

When was LegalZoom founded?

LegalZoom was founded in 2001. Since then, we’ve been committed to helping businesses and individuals with many of their legal needs. 

Is LegalZoom an actual law firm?

No, LegalZoom is not a law firm. We are a legal services provider that partners with a broad network of attorneys and agents to help businesses and individuals with their legal needs. However, LegalZoom does have a fully-owned law firm, LZ Legal Services, that supports certain services.

Can you trust LegalZoom?

Absolutely! LegalZoom has been in business for 24 years and has helped millions of people form LLCs, stay in compliance, create estate plans, file trademarks, and more. But don’t just take it from us—read what our customers have to say on Trustpilot.

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This article is for informational purposes. This content is not legal advice, it is the expression of the author and has not been evaluated by LegalZoom for accuracy or changes in the law.