Business Management
Learn all the ways you can take your business to the next level, whether you're in year one or year 10. Get advice on how to run and grow your business-and even what to do when you're ready to move on.
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Customer Relations: 7 Tips for Handling Negative Yelp Reviews
Receiving a negative Yelp review isn't the end of the world. Here are 7 steps you can take to maintain your business's reputation—and maybe even get the review removed.
· 4 min read
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Customer Relations: 5 Tips to Win Back Lost Customers
Companies lose an estimated 10% to 25% of their customers each year, depending on which expert you talk to. These losses are often due to factors the business can control, such as the buying experience. Winning back lost customers can often be achieved by changing how employees interact with them.
· 3 min read
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How to Find Sales Leads that Actually Work
Looking for strong sales leads? Try these six ways to generate them yourself.
· 4 min read
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SBA Loan vs. Business Line of Credit: Pros and Cons
An SBA loan connects your business to a government-approved loan; a business line of credit provides your business with flexible access to funds.
· 7 min read
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Building a Workplace Harassment Policy that Keeps You and Your Employees Safe
Unwelcome workplace behaviors on the basis of sex, race, religion, and more can bring work to a halt and even get you sued.
· 4 min read
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Overtime: What Should Employers Know?
Some employers may not understand the rules and regulations of overtime pay. What should employers know about overtime?
· 4 min read
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How Businesses Can Prevent a Hostile Work Environment
A healthy work environment fosters productivity and helps protect against legal trouble. Take proactive measures to help your employees and your business thrive.
· 8 min read
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Employee Communication: How Does Your Business Stack Up?
A safe workplace free of sexual harassment requires, above all, trust. Many companies fail at this. See how your company stacks up against others.
· 3 min read
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Can This Get Me Fired? Employee Do's & Don'ts
Even if you don't think you're breaking any rules, it's wise to be familiar with basic employment law concepts so you know what constitutes employee misconduct and what could be grounds for your termination.
· 3 min read
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What Is Wrongful Termination? 5 Examples
An employer can be liable if they fire someone in a way that violates the law or its own HR policies. Here’s what you should know about wrongful termination.
· 9 min read